Kendall Toyota of Eugene

Kendall is wonderful in general. They try very hard and overall our experiences are great. We have had an ongoing issue with our new Prius V. We purchased it with the Entune system and then purchased iPh overall our experiences are great. We have had an ongoing issue with our new Prius V. We purchased it with the Entune system and then purchased iPhones at the suggestion of the salesman because they would be compatible. They are not and this information wasn't available through any printed source. At best the iPhone can now work with Entune in a way that is totally not user-friendly and no one would use them. They essentially still don't work. I feel like we were sold something that we can't use and we should be compensated. Kendall and Toyota FINALLY acknowledge the problem exists but refuse to address it arguing that it is Apple's fault. It is not Apple's fault that Toyota told us in advance that the iPhone was compatible. So, I'm still unhappy with Kendall and Toyota over this issue. It leaves a sour taste despite Kendall being a great dealer over all. More

My visit to Kendall was friendly, easy, and I was able to get a great car at a great deal. I felt like the employees went the extra mile to help me! get a great car at a great deal. I felt like the employees went the extra mile to help me! More

Marc made it easy, I came in to buy a new Pruis, noticed two colors of blue in the line of new cars, and found out about a 2011 with 4775 miles on it that I bought instead. I would have bought a package II two colors of blue in the line of new cars, and found out about a 2011 with 4775 miles on it that I bought instead. I would have bought a package II but got a IV instead. This was the fastest I have ever bought a car and I love it. More

I had a very enjoyable and pleasant experience thanks to Mel. She was very informative and friendly. Honest and a great help. I greatly appreciated her insights and advice for future services here at Toyota Mel. She was very informative and friendly. Honest and a great help. I greatly appreciated her insights and advice for future services here at Toyota. I look forward to continue to come there mainly because of her! I would like to see that she is recognized for her hard work, wonderful personality, and helpfulness. More

We recently had the opportunity to purchase a used vehicle from Eugene's Kendall Toyota and have been so happy with our experience we wanted to let others know. Oliver Peck was the sales associate vehicle from Eugene's Kendall Toyota and have been so happy with our experience we wanted to let others know. Oliver Peck was the sales associate who assisted us in this endeavor. He listened to our needs in a specific type of vehicle and showed us the ones on the lot which qualified along these lines, one of which turned out to be a perfect fit. Oliver has a great working knowledge of cars, along with a very warm and open personality. It's no wonder he's a top salesman. The sales transaction ended up being a smooth and effortless one and we won't hesitate to contact him again in the future should our vehicle needs change. We were very pleased with Kendall's handling of our needs and Oliver's attention to detail. We happily provide our public thumbs up to both Kendall and Oliver in this regard. Sincerely, M & B Brewer More

Consistent, capable, friendly service and support. Service department has performed exceptionally for me for over 15 years (quality and costs). I feel good about recommending this company's service d Service department has performed exceptionally for me for over 15 years (quality and costs). I feel good about recommending this company's service department to others. More

Larry contacted me about a truck I had for sale. Within 2 emails we agreed on a price, I brought it in the next day and after 10 min of inspection and test drive he bought it for the price agreed upon. Ve 2 emails we agreed on a price, I brought it in the next day and after 10 min of inspection and test drive he bought it for the price agreed upon. Very simple transaction and I got a good price. More

We had an excellent buying experience with James shelton. He was very frendly and knew the Toyoya product very well. Brian N. did an excellent job of preparing our vehicle for delivery. He was very frendly and knew the Toyoya product very well. Brian N. did an excellent job of preparing our vehicle for delivery. More

Purchase made so easy... Wonderful service, excellant price, I would say unbeatable. full knowledge of the auto industry, market, Totally liked the whole experience of buying.. price, I would say unbeatable. full knowledge of the auto industry, market, Totally liked the whole experience of buying.. More

Great experience with Jerry. We were out jested looking and testing several cars. One of the cars was not a Toyota but Jerry took the time to walk us over to the other car lot we were interested in testing and testing several cars. One of the cars was not a Toyota but Jerry took the time to walk us over to the other car lot we were interested in testing. Follow up the next day with us. We were having a problem with getting the car finance and he asked us to talk to one of their guys and they were able to set-up with a loan. The whole experience was great. Jerry worked very closely with us so we would end-up with the car that best suited us. Thanks Jerry ! More