Kendall Toyota of Eugene

I went into the dealership to just look, told them what I was looking for and they found me a great car. I was led thru the process with kindness and caring. Never pushed to buy. They showed me the best plac was looking for and they found me a great car. I was led thru the process with kindness and caring. Never pushed to buy. They showed me the best place to finance what I could not pay down and made the process as painless as possible. They did not treat me as some dealers do, as a stupid woman who knew nothing about cars. This company and its agents know that word of mouth is the best advertising and they do what is expected to get good advertising. I could not be more pleased. More

I decided to get a new Toyota. I went to the Kendall page, did my application on line, called and talked to Brett Lambert about what kind of car I wanted and price range. Brett found my car for me. I li page, did my application on line, called and talked to Brett Lambert about what kind of car I wanted and price range. Brett found my car for me. I live out of town so I was not able to get into the dealership right away but that was not a problem. When I got to the dealership, Brett had the car and the paper work all completed. He showed me the car and how everything worked on it. Brett was very helpful as this was the first car I had bought on my own in 24 years. Brett was professional but also showed that he really cared about me being happy with my new car. Josh the financial person, was also extremely helpful, professional and caring. I really appreciated that it took very little of my time to get such a great car. I am very happy with my new car. Thank you Brett and Josh. More

I enjoyed the straightforward approach to the sales. Our sales representative was completely informed about the various models available, and he was respectful of our preferences and needs. Kendall also gav sales representative was completely informed about the various models available, and he was respectful of our preferences and needs. Kendall also gave us about $1000 more on our trade in than the other Toyota dealer in town. It was overall a very positive experience. More

Ray was great to work with. He was friendly,upfront,honest, truthful and professional. No hard sell tactics were used and he helped us get exactly what we needed for the price we neede friendly,upfront,honest, truthful and professional. No hard sell tactics were used and he helped us get exactly what we needed for the price we needed. He really went to bat for us. It was the best car buying experience we've ever had. Kudos to the Ray Lopez and the Kendall Auto Group. More

Craig was great to work with but, Jack was rude and condescending (yelling at crag in front of my wife and I) we left and then returned to try again. Same thing Jack was less rude but, not plesant to w condescending (yelling at crag in front of my wife and I) we left and then returned to try again. Same thing Jack was less rude but, not plesant to work with (mad attitude). We were planning on buying on black fri. to get the discounts but after looking over the price quotes jack was shorting us $500 on the discounts. It's not alot but I felt I just could'nt trust Jack. I just feel Craig was working for us and jack against us. My wife was very upset and it was a bad experiance. I have several friends that work in the service dept. and still would like to buy a new vehicle from kendall. We hav'nt bought anything yet but are planning on it before christmas. here's my name and # Sam McElwain 541-521-6237 if you want any further explaination please call thank you More

Love my new Tundra! Pleasant, stress-free buying experience at Kendall overall. No gimmicks or stall tactics. All the staff I interacted with were pleasant and helped complete my transaction with a experience at Kendall overall. No gimmicks or stall tactics. All the staff I interacted with were pleasant and helped complete my transaction with a high degree of professionalism. Doug Brunson was very helpful. More

Armondo and Tom R. were great help and great fun too. I never felt stressed out and they made everything fun and easy. I will recomend friends and my kids to get a car from toyota new and used dealers on G never felt stressed out and they made everything fun and easy. I will recomend friends and my kids to get a car from toyota new and used dealers on Goodpasture Rd. Josh in the finance dept. was great also, very casual and easy to work with. This is my first experience here and I wish I had come to them sooner, I definately feel confident that toyota cares about the people they sell cars to, and if I have any issues I know they will help me. Thankyou very much, More

Took my Tundra in because I was getting aviubration from brake pedal when turning right off freeway and slowing down, brake pedal and steering wheel shook real bad. and they told me that was normal it's jus brake pedal when turning right off freeway and slowing down, brake pedal and steering wheel shook real bad. and they told me that was normal it's just the anti lock breaks and anti skid kicking in. They put it on their computer and said it shows my truck has no error codes so eeverything is okay. The problem was because I put new tires (which they said were bigger) and helper springs witch are atcualy air bags, only used for hauling heavy loads. My new tires are exact same size as their stock tires just a more agressive tread to drive in snow. They tried to sell me sway bar to fix problem. Took to their rival dealer service department and they got no error codes when they put on their computer, but they went farther in trying to find the problem. Found a bad wheel bearing and warped rotar. Replaced bearing and they turned all the rotars and it runs great now. Went back to Kendall and asked them why they couldn't find this problem and service guy didn't seem to care. Just took down what other dealer did and said he would pass it on to service tech. Didn't care that they wasted 2 of my days. pat in Oregon More

I have been going here since I bought my Corolla and have nothing but good comments to make. Yesterday I was in and was greeted by the very nice gentleman who I haven't seen before. His name is Joseph and he nothing but good comments to make. Yesterday I was in and was greeted by the very nice gentleman who I haven't seen before. His name is Joseph and he is very, very personable and very likeable - we like him! Where do you find these people because they are great! As always, we enjoy working with the wonderful Mel who is always insightful and informs me of all my options - which I greatly appreciate. Especially for me, being a girl, Mel is very understanding of where I'm coming from and explains things to where I can easily understand. From all my past experiences and my recent one, I have never encounter a bad one. I enjoy every visit and I look forward to continuing my visits with you guys, and I look forward to seeing Mel and Joseph! More

31jul2012. I live in Roseburg and drove to Eugene to look at the Kia Rio. I did not care for it and randomly drove to your used car center. The salesman (I believe was Benjamin?) met me in the lot and we loo at the Kia Rio. I did not care for it and randomly drove to your used car center. The salesman (I believe was Benjamin?) met me in the lot and we looked around at sedans. I have never had a Toyota and knew nothing about the Avalon. We wanted my wife Margaret to have a newer safe car and I really liked the model we chose (2005 Avalon). I said I would call if we were interested further. I called Tony Bowling and said we would return for her to see it on 01aug2012. Her only criteria was heated seats! She sat in it and saw all the features and was sold on it. I feel we could have negotiated a better price but the overall service was very good and the whole experience had us driving off the lot with the 2005 Toyota Avalon. On the way back to Roseburg the average gas mileage was a concern but as we kept going the mileage increased. It did not get over 25mpg, however, we could see a longer distance would keep improving. Margaret commented that we need to start wearing clothes that suited this beautiful car!! We have Clint Newell Toyota 1 mile from our house and we never made it to their lot. Of course we would recommend your dealership. More