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Kendall Toyota of Eugene

Eugene, OR

3.3
116 Reviews

373 Goodpasture Island Road

Eugene, OR

97401

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Showing 116 reviews

March 17, 2023

Everyone at this place is classy and honest. They treated me well and fairly, all the way from the sales person to the finance manager. When there was a misunderstanding, they took care of it ho More

by Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales and Finance
Mar 21, 2023 -

Kendall Toyota of Eugene responded

Thank you so much for your positive comments about Kendall Toyota of Eugene!

February 22, 2023

Terrible experience! Attempted to buy a new car in transit, asked 5 different salespeople the same question and got 5 different answers. Avoid dealing with Laurel, Dax More

by BuyerB
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Zack, Dax, Laurel
Feb 25, 2023 -

Kendall Toyota of Eugene responded

Our General Manager, Mike McKean, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4704. We look forward to hearing from you.

January 19, 2023

I purchased my new Rav4 in November and couldn't be happier with my choice! I absolutely love my car, but my experience with Kendall Toyota was more than just a car purchase! I was referred to Ryan More

by TriciaBennett2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sears, Kaitlynn McCall
Jan 23, 2023 -

Kendall Toyota of Eugene responded

Hi Triciabennett2, thank you for taking the time to leave a review for us at Kendall Toyota of Eugene. We're happy we could meet your expectations!

January 14, 2023

Mark in Service took initiative and saved me time and money with honest opinions and fair prices. More

by Billoxley
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service.
Jan 21, 2023 -

Kendall Toyota of Eugene responded

We appreciate your positive review about your recent experience with us!

January 07, 2023

I’ve been using this dealership since I purchased my car in 2015. Recently went in for service decided to walk to the mall as I was starting the man who drives the shuttled said to me I’ll take you and pick More

by ppearson2552@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach chihe
Jan 11, 2023 -

Kendall Toyota of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 22, 2022

Great service, especially from Carrie in customer care! She worked hard to get me the best deal with warranties. More

by Shera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie
Nov 24, 2022 -

Kendall Toyota of Eugene responded

We appreciate your positive review about your recent experience with us!

August 31, 2022

Kenadall Toyota Eugene - Stellar. After purchasing my third vehicle from Kendall, the moon roof was discovered to have a leak. This was a several thousand dollar fix, they fixed it. More

by lovetogarden4fun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General Manager Jeff, Service Clerk Carrie
Sep 08, 2022 -

Kendall Toyota of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2022

I had a great experience with Chris, I reserved a Tacoma listed on thier website. He informed Mr it would be there in 2 weeks, by the 19th. It came on the 17th, I flew down from Seattle he had everything re More

by seahawk001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Spencer
Aug 27, 2022 -

Kendall Toyota of Eugene responded

Thanks for making the trip all the way from Seattle for your purchase of your new Tacoma! Thank you so much again for your feedback! We hope you have a great day!

June 07, 2022

By far the worst experience I've had in 43 years to try to buy a car if people are rude they take too much of your time they sign you up for the loan I take all your money and they say I owe the bank is cl More

by Coogan022908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brent
Jun 10, 2022 -

Kendall Toyota of Eugene responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our General Manager, Jeff Kohn, at your earliest convenience at (541) 335-4704.

April 30, 2022

I saw a vehicle on Cars. com that caught my attention, so, I called the dealership for more information. Not that the sales person who called back had a clue about actual veh More

by cejialader
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Haveaclue
May 04, 2022 -

Kendall Toyota of Eugene responded

We would like to work towards a resolution, so if you are willing, please reach out to our General Manager, Jeff Kohn, at (541) 335-4704 to discuss this further.

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