Kendall Toyota of Eugene

I have used three Toyota dealerships in as many years. Kendall among the tops. Prompt on appointments/service and reasonably priced. Having indoor service parking a plus here in Oregon! Kendall among the tops. Prompt on appointments/service and reasonably priced. Having indoor service parking a plus here in Oregon! More

2nd Car we have purchased from Kendall (1st was from Honda dealership). We wanted a Camry this time around, went to the Toyota dealership and dealt with a guy that wouldn't listen to what I was asking f Honda dealership). We wanted a Camry this time around, went to the Toyota dealership and dealt with a guy that wouldn't listen to what I was asking for and tried talking to me like I was an idiot. We called Terry Luce, who we bought our Honda from and asked him to sell us the Camry. I would not deal with any other sales person. He treated us with respect and it genuinly felt like he cared. I think he has been just as excited about our new cars as we have. I would not deal with anyone else. Kendall has a valuable asset in Terry Luce. Every other car sales person, both new and used, I have dealt with could take lessons from him. Needlessto say If I was rating this on the other sales person, all scores would have been a 1 or 2. More

I have worked with carrie and clay for many years. In a word they are outstanding! From customer service to an always friendly and welcoming demeanor to their attention to detail, they have it all. They a word they are outstanding! From customer service to an always friendly and welcoming demeanor to their attention to detail, they have it all. They are the number one reason I just purchased my 6th toyota! More

Carrie is very pleasant to work with. She handled all my needs, got my truck right in and out in the time frame she quoted. I look forward to working with her in th future. needs, got my truck right in and out in the time frame she quoted. I look forward to working with her in th future. More

Rob listens to our issues & concerns & gives us honest answers. We have never felt that he was trying to push us in any way for service or sales. We have always used Kendall Toyota & have been 1 honest answers. We have never felt that he was trying to push us in any way for service or sales. We have always used Kendall Toyota & have been 100% satisfied. Rich & Alicia Locus More

I went in for routine oil service, during which an unexpected need for repairs was detected. The repair needed was explained well by WAyne, as well as the estimated cost. Before I even got home, but unexpected need for repairs was detected. The repair needed was explained well by WAyne, as well as the estimated cost. Before I even got home, but was still in the dealership shuttle, he called with new info about what the repair person had found, in order to get my OK to proceed with additional work, which I OK'd. Although unlikely Wayne also checked to see if my battery was still under warranty, which would have saved money but ultimately was not the case. In the end, they were able to get the work accomplished, and it actually turned out to be at significantly less cost than the estimate, so I was a happy camper. I had brought the car in just before 10, and it was ready by 2, which also surprised and pleased me. Overall, my experience at this dealership over the last ten years has been outstanding. Before living in this area, I would avoid getting service at dealerships at all costs, but Kendall has always provided great service at very competetive and reasonable cost and I have recommended them to others. This was my first dealing with Wayne, and I was very satisfied with his customer service. More

Doug and Eric got me a good price on a great vehicle, in a time once thought unattainable. The process was easy, and they stayed late to wrap things up. a time once thought unattainable. The process was easy, and they stayed late to wrap things up. More

I decided to try the online buying service Kendall offered. Carolyne with the online program was very helpful, providing links and info about cars I was interested in and assistence in determining wha offered. Carolyne with the online program was very helpful, providing links and info about cars I was interested in and assistence in determining what I could expect to get for my trade in. When I requested additional info, Tony who was associated with the dealership provided me with a list of options that the dealership had from the original sale of the vehicle I wanted when new in 2007. From start to finish I had traded my vehicle and was heading home with my new used truck in an hour and a half. I would recommend Kendall, especially their online buying service to anyone looking for a low stress and surprisingly pleasurable car buying experience. Give them a try. You won't be disappointed. More

I just bought a 2012 Toyota Tundra from Kendall Toyota and had a great experience due to the quality people there that helped me through the transaction, especially Doug Brunson who made what could have b and had a great experience due to the quality people there that helped me through the transaction, especially Doug Brunson who made what could have been a long and uncomfortable experience quite enjoyable. Evan More

I would like to thank Kendall Toyota and it's salesperson, Doug Brunson for a great experience in buying a new Camry hybred from them. They didn't waste my time with pricing on the new car and salesperson, Doug Brunson for a great experience in buying a new Camry hybred from them. They didn't waste my time with pricing on the new car and trade in for my older Toyota. I got a fair price on both and am very happy. Tyhey were recommended to me by a friend and I would have to recommend them highly to anyone else. Cynthia Knight More