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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

November 19, 2022

Had a wonderful and easy experience when I took my '19 Crosstrek in for regular service. Nice waiting room, great snacks, easy process. More

by ncrotchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayenne Elliott
Nov 23, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 17, 2022

Everyone at the dealership was very helpful and it made me feel good. They explained the issue with my car in detail. It did cost me more than I expected but there were issues that needed to be taken care More

by Delaneystreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shania
Nov 20, 2022 -

Kendall Subaru of Eugene responded

Hi Delaneystreet, we are very happy to have provided you with such a positive experience!

November 14, 2022

Everyone was professional, prompt, and polite. The service, people, and venue were wonderful!! Thank you!! More

by cooperl4j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know their names, but they were awesome!!
Nov 17, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 14, 2022

Very friendly and efficient today. I was surprised that the 36,000 mile check is the same as an oil change service, though. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
Nov 15, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 14, 2022

So helpful and knowledgeable. I’ll buy my next Subaru from Kendall. They’re well organized and they go the extra mile. More

by emery.smith1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad?
Nov 15, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

November 02, 2022

Very helpful, considerate and great communication every time! I drive from Salem just to come down and be serviced by Kendal Subaru of Eugene! More

by rebekah.fhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena
Nov 04, 2022 -

Kendall Subaru of Eugene responded

We appreciate your positive review about your recent experience with us!

November 01, 2022

Always so impressed with the folks at Kendall Subaru in Eugene. Short wait times, super friendly staff, waiting room is comfortable and well stocked with drinks and snacks. From buying my crosstrek here to More

by ryan6f7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot her name but she was great!
Nov 04, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

October 29, 2022

After buying my first car, it was time for my 6 month maintenance. I came at 10 AM on a Saturday and was able to drive right in on the express lane. The young man that helped me all day was very nice. I More

by texlex23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry, I do not remember. But he was great!
Nov 04, 2022 -

Kendall Subaru of Eugene responded

We are glad we could help!

October 25, 2022

Oil change and service were done in 45 minutes as promised. Cayenne was knowledgeable, cheerful, and very pleasant to work with. I purchased my 2018 Outback new from Kendall the drive from Florence More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cayenne Elliott
Oct 28, 2022 -

Kendall Subaru of Eugene responded

Hi Steve, we are very happy to have provided you with such a positive experience!

October 12, 2022

They are the absolute best dealership there is! They are so friendly, helpful, quick and so easy to work with. Would recommend them to everyone. More

by janetgpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Howell
Oct 16, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

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