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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

January 25, 2023

This has been the best experience ever at a dealership. We knew what we wanted when walking in. We were treated with respect and consideration. There was no haggling. More

by Ormica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan in sales and Corey in Finances.
Feb 25, 2023 -

Kendall Subaru of Eugene responded

Hi Ormica, we are very happy to have provided you with such a positive experience!

January 23, 2023

We have never experienced any poor service from our local Subaru, that is why we come back to our dealership for regular maintenance on both our 2019 Subaru Foresters. It's a 1 hour drive from home to here More

by carlagebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone we came into contact with
Jan 25, 2023 -

Kendall Subaru of Eugene responded

Carlagebert, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

December 30, 2022

Friendly, courteous service, very helpful dealing with questions and problems. Comfortable waiting room. Only complaint is the high price of service. More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 04, 2023 -

Kendall Subaru of Eugene responded

Driver, your wonderful feedback and rating mean a lot to us.

December 29, 2022

Brandon was great to work with, clean,knowledgeable, and nice. Would recommended him in the future. More

by n2lprds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 07, 2023 -

Kendall Subaru of Eugene responded

N2lprds, thanks for your praise and kind comments about our team.

December 28, 2022

My Crosstrek was at Kendall Subaru for a 30,000 mile service. Check in was on-time, efficient, and professional. The courtesy ride back to my house was quick and pleasant. Work was completed on time, an More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan (check-in), Sandy (driver), Jody (check-out)
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Hi Lynne, we are very happy to have provided you with such a positive experience!

December 27, 2022

The service department is always first-rate and friendly, as they were this time! Our thanks! More

by rbeswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena Howell
Dec 31, 2022 -

Kendall Subaru of Eugene responded

Hi Rbeswick, we are very happy to have provided you with such a positive experience!

Dec 31, 2022 -

rbeswick responded

We have bought four Subarus from Kendall over the years. We love the cars and the service has always been friendly and top quality! Richard

December 27, 2022

The drive-up service was quick, personnel were polite and the service provided was explained in detail by Kara. More

by garyd2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Garyd2004, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

December 20, 2022

Everyone there is friendly and always receive the best customer service. They even help with issues like connecting my phone or finding a good restaurant. Plus, I love my Subaru. More

by artie2kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Burgher
Dec 28, 2022 -

Kendall Subaru of Eugene responded

Artie2kat, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

December 19, 2022

Alway great customer service and friendly staff. I would recommend this dealership to any and all. More

by rwmeadors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb?
Dec 29, 2022 -

Kendall Subaru of Eugene responded

Hi Rwmeadors, we are very happy to have provided you with such a positive experience!

December 12, 2022

My service went very well, super nice, friendly and got my forester fixed in the time needed. Gave was an extremely good service employee, subaru is lucky to have such a friendly nice and effective in Gabe More

by thcustom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Dec 14, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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