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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

March 03, 2023

Fast, efficient, friendly, and they have a very comfortable waiting room with all kinds of vending machines. More

by thebearstwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name.
Mar 08, 2023 -

Kendall Subaru of Eugene responded

Hi Thebearstwo, thank you so much for your positive comments about Kendall Subaru of Eugene!

March 02, 2023

My weight was a little longer than expected, but I didn’t have to have an appointment, which in my case was a big plus. The ladies that help me we’re exceptional: Courteous, kind, knowledgeable, etc. I’d lik More

by lyman.bainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Thaxton
Mar 22, 2023 -

Kendall Subaru of Eugene responded

Hi Lyman.bainter, we are very happy to have provided you with such a positive experience!

February 28, 2023

Service advisors were very kind and professional. Took time to listen and provide great info. My first time in and I will definitely be back. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Mar 03, 2023 -

Kendall Subaru of Eugene responded

We appreciate your positive review about your recent experience with us!

February 28, 2023

Very helpful suggestions how to get assistance and good explanations by my personnel, excellent shuttle More

by chronesterrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Mar 03, 2023 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

February 20, 2023

I’ve only used Express Service. I’ve had 3 recalls. Each and every time I’ve been in, customer service has been excellent. I’m always out by the time they said I would be. The More

by Clean Face LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember names, I’m a face person.
Mar 08, 2023 -

Kendall Subaru of Eugene responded

Hi Clean Face Llc, thank you so much for your positive comments about Kendall Subaru of Eugene!

February 18, 2023

It is a pleasure to give a great review to Subaru of Eugene. I worked with Noah and Jordan to make my purchase. They were both professional, knowledgeable, and friendly. Their personalities were a comfo More

by livingtheblessing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah and Jordan
Mar 12, 2023 -

Kendall Subaru of Eugene responded

Livingtheblessing, we are glad we could help!

February 16, 2023

Excellent care and quick service, thank you Cenessa! I drive high mileage and am in regularly for service. Thank you and the whole team for my personalized service. Joe M. More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cenessa Bell
Mar 22, 2023 -

Kendall Subaru of Eugene responded

We appreciate your positive review about your recent experience with us!

February 16, 2023

This was my first time at Kendall. I bought the car and had been receiving regular service at Carter Subaru in Shoreline previously. Given I have an extended service contract that's More

by BBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 22, 2023 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

February 12, 2023

The customer service is excellent, from the moment you pull up to the service entrance. The employees are all upbeat and positive, and the customer is well cared for. The waiting room is comfortable to More

by candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 16, 2023 -

Kendall Subaru of Eugene responded

Candace, we are glad we could help!

February 08, 2023

I enjoy working with this dealership. They have always been there for damage and regular maintenance repair. Plus their customer area is very nice to spend time in and is dog friendly. I More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get names
Feb 10, 2023 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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