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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

April 07, 2023

The recall service was scheduled promptly. The services staff was friendly and stayed in communication with the progress of the repairs. The shuttle driver was was courteous and very prompt. A More

by TomP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
May 17, 2023 -

Kendall Subaru of Eugene responded

Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

April 05, 2023

Professional and communicative. Very honest and kept me informed as time passed. Nice to offer free shuttle. More

by Jennifer.ranells
Recommend Dealer
Yes
Employees Worked With
Sheena
Apr 07, 2023 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 04, 2023

took loner than I expected but am satisfied so far. Dylan was nice to work with More

by berge_fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Apr 07, 2023 -

Kendall Subaru of Eugene responded

Berge_fran, we are glad we could help!

April 03, 2023

Excellent customer service and waiting area. Rep explained everything in detail and walked me to car complete to answer a question. More

by Tvignos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Apr 06, 2023 -

Kendall Subaru of Eugene responded

We appreciate your positive review about your recent experience with us!

March 29, 2023

Prompt service, kind staff, and free snacks! A good experience overall, and I'd definitely go again! Their oil/filter change + tire rotation and inspection is a good deal. More

by Hannabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becca
Mar 31, 2023 -

Kendall Subaru of Eugene responded

Hi Hannabelle, thank you so much for your positive comments about Kendall Subaru of Eugene!

March 29, 2023

Everyone always helpful & pleasant. Nice to have the coffee & snacks area while waiting. Great service. More

by Lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have much service sheet right now. I think Cheyenne was one.
Mar 31, 2023 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2023

I can get the oil/filter change for $72. 00 but Kendall's charges $115. More

by moninger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't know their names.
Feb 01, 2024 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

March 20, 2023

Julia was incredibly helpful, knowledgable, and friendly. Excellent service and communication. Julia even took the time to look for a coupon that applied to my oil change that was on their website for this m More

by papadopolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Mar 22, 2023 -

Kendall Subaru of Eugene responded

Papadopolis, we are glad we could help!

March 17, 2023

Friendly sales person and staff. Made sure we knew how things worked even if they had to repeat it several times. More

by ronw2580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brysen McPhetridge. Would buy from Brysen again
Mar 23, 2023 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

March 03, 2023

Express service personnel do an outstanding job. Courteous and professional in all respects. Keep up the good work! More

by kmcgean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 08, 2023 -

Kendall Subaru of Eugene responded

Hi Kmcgean, we are very happy to have provided you with such a positive experience!

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