Kendall Subaru of Eugene

Shopped the website, called Bradd Borneman to inquire about purchasing Factory Certified, low-miles, 2009 Forester. Bradd did some on-line research for me and then referred me to John Bergland. John call about purchasing Factory Certified, low-miles, 2009 Forester. Bradd did some on-line research for me and then referred me to John Bergland. John called me and I gave him inventory numbers of 6 vehicles I was interested in, and one that I was particularly interested in. He asked me pertinent questions and mentioned some other units that would fit my budge and transportation needs, including new vehicles. When I arrived at the dealership for my appointment, he had THE PERFECT CAR for me, just waiting for me to test drive. During test drive, he chose streets that would best illustrate the particular features I was interested in, especially the "on-the-fly" transmission capabilities. Wonderful appointment, and he and Stacey even made the paperwork portion of the appointment easy, quick and painless. Thanks a bunch!! I love my Subaru!!! Already went and played in the mud with it yesterday!! More

I want to acknowledge Nick Smith in Service and the woman (Bonnie?) in the showroom last Sunday who took my message about needing emergency service on my malfunctioning cooling system that she passed on to N (Bonnie?) in the showroom last Sunday who took my message about needing emergency service on my malfunctioning cooling system that she passed on to Nick -- in writing! I came in early Monday morning and Nick most helpfully and efficiently got the car to the mechanics who diagnosed the problem and replaced a bad thermostat. Like a doctor delivering a baby Nick regularly gave me updates on the condition of the patient, thereby calming the anxious parent down. My wife and I had come from Redwood City, Calif. (some 600 miles away), to visit our son at Univ. Ore. for the weekend when the cooling system acted up. Of course, we didn't dare drive back on Monday as planned, so Kendall came through with flying colors (forgive the cliché) More