Kendall Subaru of Eugene

John Bergland, in particular, was extremely helpful. He spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interes spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interested in. He was the best sales associate that I have worked with. Sean helped me secure an excellent purchase price through the internet sales. Stacy and Austin helped me with a much better finance rate than I was able to get through my bank. My only disappointments were my trade in value and my color choice. While significant, they were not enough to outweigh the other positives. I have referred others to John Bergland. I have not had the opportunity to assess the service department but I hope they live up to the standards that the sales and finance department have demonstrated. Thank you. More

Thanks to the high quality of care paid to establishing a relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would r relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would recommend Kendall Subaru and John Bergland to anyone in need of an automobile be it new or used. More

I brought my vehicle in for the infamous "ENGINE I brought my vehicle in for the infamous "ENGINE CHECK" light being on. The previous owner had the same thing happen but when he had a mechanic chec I brought my vehicle in for the infamous "ENGINE CHECK" light being on. The previous owner had the same thing happen but when he had a mechanic check it, he could not find the problem. Shortly after I purchased it, the light came on again and I was in no mood to run back and forth to a mechanic to have the repeated diagnosis at $60-70 a visit. I suppose in my little head, if the car ran well and it was running well, I would just live with it as long as I dared. After you buy a new or used vehicle, you don't have alot of cash to keep playing with the dashboard lights, you see. I was actually more pissed off that anything else. To make a long story short, the dealer at my 90,000 mile check found I had a factory recall on the computer. Lo and behold, the computer when corrected showed it was the catalytic convertor. I was not only able to get a replacement catalytic convertor as a part of the service that was involved with the recall but my little engine check light is now a thing of the past. I truly appreciated their professionalism. I still hate the engine check light. I think if it didn't cost so much to have it switched off, I wouldn't curse it so. More

Our Buyiing experience was good, John was knowledgeable, Our Buyiing experience was good, John was knowledgeable, friendly,and knew his way around the side roads for our test drive.The other people we meet Our Buyiing experience was good, John was knowledgeable, friendly,and knew his way around the side roads for our test drive.The other people we meet seemed helpful and friendly. We have not had any work done, so can not address that.Our price was fair, not a great bargain.. I have recommended Kendall to others. More

I believe I was not told the truth about my vehicle trade-in, which was a 2012 VW Jetta TDI. It was blatently undervalued in our negotiations by at least $3,000 according to the Kelley Blue Book valua trade-in, which was a 2012 VW Jetta TDI. It was blatently undervalued in our negotiations by at least $3,000 according to the Kelley Blue Book valuation guide for trade vehicles. I believe I was cheated and I would caution anyone thinking of doing business with this dealership to reconsider and take your business elsewhere. While the sales person I worked with could not have been nicer and more knowledgeable about the vehicle I was interested in, the finance/paperwork staff are precisely what we all fear in a used car lot: untruthful hucksters out to take advantage of their customers. More

I was very needy and the salesman Shawn was patient and very helpful. We made a deal that was very satisfactory. I would recommend this dealership to anyone looking for a new car. very helpful. We made a deal that was very satisfactory. I would recommend this dealership to anyone looking for a new car. More

This is my second trip to purchase a Subaru in a little over 13 months. Both times I visited Kendall Subaru John took time and pride in listening to me about what was important in a car. I didn't feel pr over 13 months. Both times I visited Kendall Subaru John took time and pride in listening to me about what was important in a car. I didn't feel pressured as if he simply wanted to sell me any car, he wanted to take the time to get the right car for me and he even followed up with several calls since I purchased the car in May to make sure everything was okay with the car. Now that my Legacy is almost 5 months old I already have over 20,000 miles on it. And YES you read it correctly I purchased and picked up my Legacy May 20, 2011. I put about 80 to 90 thousand miles a year on my car and I look for several things. First I want a dependable car, both my Subaru's have been. Second, I need a car that gets good gas mileage and is all-wheel drive at the same time. I average just under 36 miles a gallon going to and from Portland from Eugene, and when I get home at the end of the week I'm still averaging over 30 MPG. I will be calling on John again within the next year for my next Subaru because I know that John understand's the key to being successful. It's not just a sale it's a relationship. Thanks again John! Lance Whitlock Eugene, OR More

John Pease was a pleasure to do business with. We drove several Subaru's, all of which I liked, however, with my limited budget, the Toyota Rav 4 fit a little better. I ended up buying it. You would have t several Subaru's, all of which I liked, however, with my limited budget, the Toyota Rav 4 fit a little better. I ended up buying it. You would have thought John was a Toyota salesman. He allowed me to like what I liked and didn't try to persuade me to like something different. I recommend him to everyone, including family. He has sold an Outback to my daughter and a Chevy truck to my son-in-law. Just today, he sold a Honda to a friend of mine. So - all great where he is concerned! It was also a pleasurable experience with Sean, the floor manager. Had a friendly back and forth with him. Thank you Kendall Subaru! More

I just purchased my 4th Subaru auto. My Outback Wagon is the second car I purchased from Kendall Subaru in Eugene, Oregon and John Pease. John Pease is wonderful salesman to work with, he does not mess a the second car I purchased from Kendall Subaru in Eugene, Oregon and John Pease. John Pease is wonderful salesman to work with, he does not mess around and “do the car lot thing,” you ask questions he gives you the answers. If it is something he has to research he does the research and gets right back to you. I asked him a couple of questions that I knew the answers to, to see if he would treat me honestly and he passed with perfect honesty. Good job John. As friends and family show an interest in my Subaru and how wonderful it is in the snow and ice it is my privilege to be able to call John up and ask him to assist my family and friends so they too can be driving the best and safest auto in the world. (Can you tell how much I love my Subaru?) Kevin Pickett Eugene, Or. 4th Subaru I’ve owned More

Subaru makes a darned good car! I am now running my third consecutive Subaru and couldn't be happier and my experience with Kendal Subaru has been fantastic. After an accident that totaled my first Subaru consecutive Subaru and couldn't be happier and my experience with Kendal Subaru has been fantastic. After an accident that totaled my first Subaru outback wagon I went into Kendall Subaru looking for a new Subaru. Of course I was highly tempted by the beautiful Impreza wrx however I went the economical route and got a slightly sportier version of the Outback wagon, the Outback Sport. John Pease was a pleasure to deal with, very personable and in no way pushy about a sale at any point during our discussions. We both new what we wanted and the transactions happened quickly and easily. Upon driving the Outback Sport for about two years I brought my car in for an oil change. Paul the manager of the day asked if I would be interested in selling my car? I thought hmmm maybe, that blue 2011 wrx sure looks great. Of course the resale value of subaru came through and I left later that evening with a brand new wrx! Again with the help of John and this time Paul. My old Outback sport sold the very next day! Thanks to all the folks at Kendal Subaru. They all know me on a first name basis and always greet me with a smile when I come in whether its for service, just to chat or even to talk about different models of Subaru. Friendly and knowledgeable folks. I highly recommend them to anyone in the market for a Subaru. More