Kendall Subaru of Eugene

i began my quest for a new car about a year ago... i wanted to find "the" car... i bought the wrong one...... so off i went again, from dealer to dealer where high pressured sales people approached, sur wanted to find "the" car... i bought the wrong one...... so off i went again, from dealer to dealer where high pressured sales people approached, surrounded, snubbed, showed desperation, etc.. from the moment i pulled onto the lot i was treated with respect. jacob, john, and stacey were pleasant, personable and honest. perhaps i should say, they are what i expect from eugene, or. not, what i found at other dealerships.. no pressure, no rush, plenty of laughter, very patient.... if/when i auto shop again... i will begin with you, kendall suburu. More

WHY are we pleased?? From start to finish we had EXCELLENT service! Jacob our salesman & Austin in Finance were SO easy to work with! THANKS! EXCELLENT service! Jacob our salesman & Austin in Finance were SO easy to work with! THANKS! More

I was very pleased with my most recient buying experience with Kendall Subaru. I am a returning customer. I bought my first new Subaru from this dealer ship when it was Romainia Subaru. I recomend this de with Kendall Subaru. I am a returning customer. I bought my first new Subaru from this dealer ship when it was Romainia Subaru. I recomend this dealership and the Subaru brand to everyone I talk to about my experiences with the dealership and my cars. Thank you for haveing such great people working for your company. Jeanine Coffey Very satisified Subaru owner. More

Bought an avalon recently. Not a good buy. The front two tyres good in the center but flat on the sides and unevenly worn out. According to Costso I have to replace them soon. Brakes.. The rotors need polis tyres good in the center but flat on the sides and unevenly worn out. According to Costso I have to replace them soon. Brakes.. The rotors need polishing all the tyres. response from the dealr Neutral.. Bad for a leader.. More

Sales person was fantastic but the overall experiance left something to be desired dealship would not come to terms without a lot stress for us, much more than there should have been............. left something to be desired dealship would not come to terms without a lot stress for us, much more than there should have been............. More

We atarted our deal through the online negotitaions which we have done once before. Our last car deal went well. We feel that the trade in value on our car was low. We traded in a 2003 Beetle with only 61,00 we have done once before. Our last car deal went well. We feel that the trade in value on our car was low. We traded in a 2003 Beetle with only 61,000 miles on it. They gave us $5500 and it is now on the lot for sale for $10999. As the sales manager was extremely nice the finance dept was another story. I felt as if she could have cared less to make eye contact and when we have signed paperwork in the past it has taken twice as long. My husband was unable to be there as we live out of town so they were nice enough to drive the paperwork to us. Unfortunately the day and time they said they would be there came and went. I had to call the dealership to find out what happened. They apologized and set a time for the next day while my husband was at work. Again they were two hours late and my husband had to leave a meeting to finish the paperwork. Since the deal has been done we were actually able to find a cheaper interest rate through a different lending institution at 4% cheaper. We love our car but this is a huge reason why I cannot stand dealerships. Kendall is such a huge dealership I guess I just expected a little better service. More

The best thing about the experience was the lack of pressure to buy. The salesperson listened to what I wanted and made sure I was given the opportunity to test drive the models I was interested in. Th pressure to buy. The salesperson listened to what I wanted and made sure I was given the opportunity to test drive the models I was interested in. There was no rush, no pressure and I felt I got a very good deal on my trade in. I would definitely return and recommend this dealership to a friend. More

We came into the dealership, knowing exactly what we wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especial wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especially this dealership to any future buyers. thank you Kyle and Chandra More

I purchased a pre-owned 2007 Mazda CX-7 from Kendall Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a fair price. The best part is I didn't feel pressured or experience any of the back and forth negotiating games that many car dealers use to wear you out. More

The Salesman was very friendly and knowledgeable about Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a dec Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a decision. More