Kendall Subaru of Eugene

They'll screw something up (xxxx website deleted original... Condensed version below) I have a 2015 WRX. Three services ago, they let me roll out of there with a dead batte (xxxx website deleted original... Condensed version below) I have a 2015 WRX. Three services ago, they let me roll out of there with a dead battery, which we had to jump at the dealership, and blamed me for the issue. That's all they did. Didn't try to get me a new battery or anything. Only said it was my fault. The car barely started the next day. The thing is I didn't know if it was the battery or the alternator. I did some self diagnostics and discovered that the alternator is working properly, so it must be the battery. The car wanted to die every time I came to a stop. The battery wasn't holding a charge. I somehow managed to limp my 2015 WRX (still under warranty) to a battery store. They told me the battery was holding a fraction of a charge. I got a 600 CCA (cold cranking amps) battery, which is far above what is needed for the car and my sound system (1100 watts). Now, the service that happened yesterday, there's more xxxx ups. They installed the wrong tires on my car. The WRX's come stock with summer tires to extract the full potential of the vehicle's performance on a fun road. They put all-season tires on, not what I ordered. I ordered Pilot SuperSport summer tires and they put Sport all-season tires on my car. They've managed to transform my car from a fun go-kart into a boring land yacht with firm suspension. Since I didn't know these unsafe and inferior tires were installed on my car, I wasn't aware that my stopping distance had been dramatically decreased. I almost slid into someone who pulled out in front of me while traveling 40 mph. These all-season tires don't grip and you just slide. They are unsafe tires. I'm stuck with these till the correct set comes in and I can make it down there. I don't live in the area, so a xxxx up costs me a lot of time and gas. Also, Subaru of America don't give a xxxx about customers. I wouldn't be amazed if a Trump operates this business. More

Easy to get the car serviced Kendall Subaru makes the car easy to get serviced. They are helpful and professional and work with our schedule, which is important since we live 60 Kendall Subaru makes the car easy to get serviced. They are helpful and professional and work with our schedule, which is important since we live 60 miles away. More

Maintenance visit Service was fast and efficient. Employees were so kind! Best service I have ever had! Thank you:) will definately be back to this place for my needs, Service was fast and efficient. Employees were so kind! Best service I have ever had! Thank you:) will definately be back to this place for my needs, worth the drive! More

Kendall is the best dealer I have had dealings with Kendall over many years, with a variety of vehicles, from Cadlillac to Ford and now a Subaru. They have always given extraord I have had dealings with Kendall over many years, with a variety of vehicles, from Cadlillac to Ford and now a Subaru. They have always given extraordinary service and gone the extra mile for customer satisfaction. I trust them and only them. More

Very helpful I am here from out of town and they were as helpful and welcoming as my dealer back home. They treated me like I was an ongoing client and even did a I am here from out of town and they were as helpful and welcoming as my dealer back home. They treated me like I was an ongoing client and even did a few checks that were " no charge" items. I would definitely go back if I'm in town again. More

Best Subaru dealership in Oregon! While I haven't been to EVERY Subaru dealership in Oregon, I've been to quite a few, as well as WA and CA, and this one is hands down the best. Great While I haven't been to EVERY Subaru dealership in Oregon, I've been to quite a few, as well as WA and CA, and this one is hands down the best. Great service, low costs, the people here will go out of their way to help you and make sure everything is in tip top shape. More

Easiest experience ever! This was by far the easiest and most pleasant and quickest car buying experience I have ever had. Lisa Arney from the Ford dealer put it all together This was by far the easiest and most pleasant and quickest car buying experience I have ever had. Lisa Arney from the Ford dealer put it all together and it was completely painless! What a pleasures More

Great Service Department They re-established my confidence in my WRX and continued to provide exceptional service and a great price. I drive from Salem to Eugene to do busines They re-established my confidence in my WRX and continued to provide exceptional service and a great price. I drive from Salem to Eugene to do business with them, even though there is a Subaru dealership in Salem. I began having doubts with my 2015 WRX after some unsettling vibrations and horror stories from previous WRX owners. I even began shopping for a replacement car. Kendall Subaru extensively checked my car, over a couple days, to restore my confidence in Subaru and my 2015 WRX. Their oil changes and factory scheduled services are performed exceptionally at a very competitive price! Oil changes are $20 cheaper than another dealership. A scheduled service was $200 cheaper. The prices are lower and the quality is outstanding! They even took care of me after my car was rear-ended. More

Great staff Helped my son get into his first vehicle. Friendly, not pushy, overall a great experience. Jacob was very helpful in finding a reliable Legacy and hel Helped my son get into his first vehicle. Friendly, not pushy, overall a great experience. Jacob was very helpful in finding a reliable Legacy and helped make the whole process painless More