Kendall Subaru of Eugene

New car purchase We just purchased a new Subaru Outback from Kendall Subaru in Eugene. Our salesman Juan Barajas was very helpful and knowledgeable. Our overall experi We just purchased a new Subaru Outback from Kendall Subaru in Eugene. Our salesman Juan Barajas was very helpful and knowledgeable. Our overall experience was positive. More

Oil Consumption My vehicle is a 2014 Forester; I bought it in mid 2013, at that time there was an issue with the piston rings allowing oil thru. I have been very dil My vehicle is a 2014 Forester; I bought it in mid 2013, at that time there was an issue with the piston rings allowing oil thru. I have been very diligent about my oil changes and monitoring for any issues. Well about 8 weeks ago the light came on and Kara replaced a couple of parts to correct the issue and I went on my merry way. Well the light came on again while I was out town and I checked the oil, down a quart. I added a quart and waited a 2 weeks to get the oil changed. Again the car was down another quart of oil. They kept the car gave me a loaner and replaced the engine under warranty. My mileage at the time of the new engine, 90,000. I paid to replace spark plugs at the same time. It was assume. I think the vehicle runs better now..Thanks Kara and Steve... More

Simple Oil Change/Check-Up From the check-in counter to delivering my car, the Kendall Subaru team did an excellent job. Very pleasant associate who helped me went over my heati From the check-in counter to delivering my car, the Kendall Subaru team did an excellent job. Very pleasant associate who helped me went over my heating/defrost system with me — I'd gotten confused and the manual didn't help me. They also checked tire air pressure, filters, etc., and all checks out. Professional and I felt secure. More

So far So Good! Bought the car from them last March it was a pleasant experience, only service has been two oil changes and both times didn’t have to make an appointm Bought the car from them last March it was a pleasant experience, only service has been two oil changes and both times didn’t have to make an appointment just drove in and less than 45 mins later I was out of there. The employees are all friendly and helpful, the wait room is comfortable with a tv, snack machine, like I said so far so good, been very happy. More

Awesome service Great customer service beginning with initial phone call to schedule an appointment. You provided me with another vehicle until repair work was comple Great customer service beginning with initial phone call to schedule an appointment. You provided me with another vehicle until repair work was completed. I love my Subaru and recommend you to everyone interested in purchasing a car. Thank you Kendal Subaru!! More

Excellent Dealer Kendall Subaru is a wonderful dealership...always competent, helpful and friendly. They go out of their way to make servicing your car a pleasant exp Kendall Subaru is a wonderful dealership...always competent, helpful and friendly. They go out of their way to make servicing your car a pleasant experience More

Excellent service I brought the car in because my new jeans bled into the leather. The shuttle driver was there waiting to take me to work. She called me as she said s I brought the car in because my new jeans bled into the leather. The shuttle driver was there waiting to take me to work. She called me as she said she would and 7 minutes later she was picking me up. She was very kind, pleasant and efficient. When I picked up my car, it was very easy. I don't recall her name...began with a K but she couldn't have been any nicer. More

Unhappy with treatment We have purchased many cars from the Kendall auto group and this was by far the worst car buying experience. Manager Shawn is rude and offensive to d We have purchased many cars from the Kendall auto group and this was by far the worst car buying experience. Manager Shawn is rude and offensive to deal with. Claiming that Kendall does not give trade in credit on acceasories even though Kelly book allows . Shawn could not be bothered to get up from his desk to even look at the trade. The funny thing is they have 2 cars one model lower on their lots with double the miles as this trade and are asking almost 5000.00 more !! I would use caution in dealing with Kendall Subaru. More

water On the passenger floorboard After a few minutes wait, I was asked about my problem. I responded and within minutes, my problem was diagnosed, my car was pulled into the shop, th After a few minutes wait, I was asked about my problem. I responded and within minutes, my problem was diagnosed, my car was pulled into the shop, the problem solved and I was walking out the door. Without a bill. Doesn’t get any better than that. The service department was busy but had sufficient staff to handle the needs quickly and efficiently. I’ll be back. More

Terrific Service From booking the appointment to having my Outback serviced, everything was smooth sailing. I won't go anywhere else. The staff and service were the be From booking the appointment to having my Outback serviced, everything was smooth sailing. I won't go anywhere else. The staff and service were the best! More