Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kendall Subaru of Eugene
Eugene, OR
442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 442 reviews
October 12, 2020
I've been getting cars serviced for 50 years. These folks are as good as any place I've ever been. Thought I needed front brakes replaced and scheduled it to be done. After looking at the brakes they said I are as good as any place I've ever been. Thought I needed front brakes replaced and scheduled it to be done. After looking at the brakes they said I could wait another 6 months or a year. They only perform the work you need to actually have done. More
by benb2186
Employees Worked With
Josh - service rep
October 07, 2020
First service for my 2020 Outback Ltd. was as friendly and efficient as my purchase. Quick check in, beautiful day to sit outside while service was performed and everyone at the dealership was very mindfu and efficient as my purchase. Quick check in, beautiful day to sit outside while service was performed and everyone at the dealership was very mindful about proper distance and sanitation during this horrible pandemic we’re enduring. More
by rscott97439
Employees Worked With
Sheena
September 11, 2020
Outstanding service honest and friendly. Reasonably priced for service always consults me before services are done. Location is very convenient for me. I will be using for future service priced for service always consults me before services are done. Location is very convenient for me. I will be using for future service More
by Gaill
Employees Worked With
Don’t know
September 11, 2020
Took my Crosstrek for its first 6000k service. Super easy & everyone very friendly and professsional! They're also very good with sanitizing my keys, then walking me to car & sanitizing steering wheel € & everyone very friendly and professsional! They're also very good with sanitizing my keys, then walking me to car & sanitizing steering wheel 😊 More
by LkSeals
Employees Worked With
Zach, Kara
August 25, 2020
My Outback battery needed replacing after 7 years of hard work. Kendall did the job immediately, efficiently and effectively, at a very fair price. I recommend them highly. work. Kendall did the job immediately, efficiently and effectively, at a very fair price. I recommend them highly. More
by Tony Eugene
Employees Worked With
Staff present at the time.
August 25, 2020
OUTSTANDING .....I have always had outstanding customer service and feel my car is in excellent hands, I know that whatever routine service needs to be done or maintenance on my car will be done with excel service and feel my car is in excellent hands, I know that whatever routine service needs to be done or maintenance on my car will be done with excellent knowledgeable mechanics. More
by rachellemasin
Employees Worked With
Brandon
August 22, 2020
Good, Friendly Everyone was friendly and kept me informed on the status. My pan under the oil was loose and I had to tighten it back up. Everyone was friendly and kept me informed on the status. My pan under the oil was loose and I had to tighten it back up. More
by scarpmi
Employees Worked With
Don't remember the name.
August 18, 2020
Kendall Subaru of Eugene has a well organized crew. They are seem to work in total unison with Each other to get the job done right and on time. I do all my own work and services in my own shop, but I had are seem to work in total unison with Each other to get the job done right and on time. I do all my own work and services in my own shop, but I had to take my wife’s car in for a recall repair and was quite surprised at how smooth it all went. More
by carriemikec1
Employees Worked With
Don’t remember
August 17, 2020
Excellent service that I've come to expect from this dealership. Especially A++ attention to corona virus precautions. Can't praise enough. Next car again a Subaru? Probably. A lot of the choice has to dealership. Especially A++ attention to corona virus precautions. Can't praise enough. Next car again a Subaru? Probably. A lot of the choice has to do with the attentive service at this dealership. More
by sandra rochowansky
Employees Worked With
Forget his name, but he was really nice. Darryl?
August 14, 2020
Definately 5 Stars. Great Service. really nice people! Thanks to all of you. It's a 170 Mile trip to Eugene and back from our house. It is wort the trip for quality servi Great Service. really nice people! Thanks to all of you. It's a 170 Mile trip to Eugene and back from our house. It is wort the trip for quality service. More
by dianehall
Employees Worked With
Service rep.
