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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

December 08, 2020

Your Service Dept. does good work and completes it in a timely manner. A bit on the spendy side but I've had no complaints over the quality of the work. My only issue is that they always want to do more th More

by editor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

December 08, 2020

Great service in sales. Service department is very personable & efficient. Service advisor is very conscientious, knowledgeable efficient and kind. Service Technician does great work and is very min More

by bearsden28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burns, Stephen Hansen. Good job guys!
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Bearsden28, thank you for sharing your positive experience!

December 08, 2020

Great service and caring knowledgeable people. Work done in a timely fashion and professionally and reliably addressed. Resolved all of my issues. Couldn't ask for anything more. More

by aleventh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Carlos
Dec 17, 2020 -

Kendall Subaru of Eugene responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Subaru of Eugene.

December 08, 2020

daughter wants to buy a subaru i told her not to talk to the saleman we had saleperson was only intersted in saleing a car,after the sale he said think you and we didnt see him anymore. On the way home the More

by victor manzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim faulkner
Dec 17, 2020 -

Kendall Subaru of Eugene responded

Thanks for sharing your experience with us.

December 02, 2020

They replaced a road hazard ruined tire. They did not try to sell me more than I needed and provide a comfortable waiting room while they repaired my tire. I will continue to think of them first when I need More

by jimrodeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I did not memorize their name.
November 19, 2020

We just purchase a 2021 Subaru Forester Sport from Andrew Arnold. He is very personable, knowledgeable and friendly. The car came in the day before with the packages that we wanted and Andrew reserved it for More

by KevinH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also worked with Randy Joe in the Business Office, no pressure and a smooth transaction. Also a great person to work with.
Nov 22, 2020 -

Kendall Subaru of Eugene responded

Congrats on your new Forester! Thank you for your feedback.

October 29, 2020

Great experience. We always enjoy coming in everyone is so friendly. They tell us what we could do but are never pushy about any of there services offered. More

by sidehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Brandon
Nov 10, 2020 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team!

October 29, 2020

Visiting this dealership has been a pleasant experience, even if we only need questions answered. The service department did an excellent job with hitch installation. More

by retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan, Richard, and Tristan
Nov 10, 2020 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

October 27, 2020

We had a great experience with Kendall Subaru. Agreed to all of our terms before we walked in the door. Shopping online was a breeze. TJ and Lonisa were great to work with! More

by mrnathanmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Lonisa
Oct 29, 2020 -

Kendall Subaru of Eugene responded

We couldn’t be happier that TJ and Lonisa provided you with a great car buying experience.

October 27, 2020

Prompt, efficient and courteous. They take the time to answer any questions and provide precise and understandable answers. I highly recommend this dealership, Steve was especially helpful. More

by whbannister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 29, 2020 -

Kendall Subaru of Eugene responded

If you have any further questions, please give us a call. We're always happy to help!

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