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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

April 21, 2021

Staff was so helpful and friendly. From check-in to service I was treated kindly, updated on time and presented options in a professional and courteous matter. Highly recommend Kendall Subaru for all o More

by RDT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach, Sheena, Matt
Apr 23, 2021 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team!

April 07, 2021

Service coordinator was exceptional. Knowledgeable, made me feel like he cared about me as well as my car, saw things through personally until the job was done, which took over a week while parts were order More

by Gerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
Apr 08, 2021 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Apr 08, 2021 -

Gerry responded

My advice: hang on to that service coordinator and have him train new ones.

February 24, 2021

Great people and service. Very professional, did the work that needed to be done and cost exactly what they told me it would cost. Very nice new building also. More

by coosbaytoday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 24, 2021 -

Kendall Subaru of Eugene responded

Thank you so much for your positive comments about Kendall Subaru of Eugene!

February 19, 2021

I was so pleased with the quality of service that I received. My car is running like new! Thanks to Brandon for all of his help!! More

by hartsong1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 24, 2021 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

February 12, 2021

Great new location. Fast, courteous, efficient service. Like being able to drive inside to drop off my car. Miss the free coffee while waiting that was at the other location. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and courtesy van driver. I do not remember their names.
Feb 13, 2021 -

Kendall Subaru of Eugene responded

Hi Steve, we are very happy to have provided you with such a positive experience!

February 08, 2021

Always friendly and efficient. Love the new facility. Very spacious and well appointed waiting area. Excellent service and really fast turn around for service work. More

by karens57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 10, 2021 -

Kendall Subaru of Eugene responded

Thank you so much for your feedback! We hope you have a great day!

February 08, 2021

Always a pleasure to deal with. Pleasant and efficient. Enjoyed their new facility. Just wish they were closer to Roseburg. Would love if they would establish a sarellite center. More

by heimbooser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Feb 10, 2021 -

Kendall Subaru of Eugene responded

We're glad to hear you enjoyed your visit.

January 26, 2021

Excellent service and friendly staff. I always feel that my car is in good hands with knowledgeable technicians who care about quality service. They always go the extra mile to take care of my car. More

by lcprice58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall who she was
Feb 06, 2021 -

Kendall Subaru of Eugene responded

We're glad to hear you enjoyed your visit.

January 12, 2021

Always friendly and efficient. I have never been pressured to buy service that wasn’t needed. It’s valuable to take your vehicle to a place that wants to keep you as a customer for the long term. More

by D Cooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 15, 2021 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

December 21, 2020

Very pleased with home delivery of my Subaru (3 hr drive one way). Ask for Andrew Arnold for sales and you won't be sorry. He was very patient and explained everything very well. More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Arnold
Dec 31, 2020 -

Kendall Subaru of Eugene responded

Donna, thank you for the high star rating!

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