Kendall Subaru of Eugene

The ease of getting the vehicle serviced is great in the new facility. It is nice to be able to drive right into the garage and have someone meet us at the vehicle - out of the weather. Service rep was fr new facility. It is nice to be able to drive right into the garage and have someone meet us at the vehicle - out of the weather. Service rep was friendly and knowledgeable and contacted us as promised. More

I had a great experience! The techs were so kind and communicative, and really took the time to care for me and my car communicative, and really took the time to care for me and my car More

Excellent experience! Car runs great following repairs. Staff was friendly and helpful! Would recommend this service department to anyone. Staff was friendly and helpful! Would recommend this service department to anyone. More

Excellent service all around-- the representatives were courteous and clear in their explanations of any issues with the car, and the service was done as promptly as possible. courteous and clear in their explanations of any issues with the car, and the service was done as promptly as possible. More

They were friendly and listened to my problem, which they fixed in a timely manner. fixed in a timely manner. More

Very helpful and attentive. They also are good at calling and checking on the customer to make sure we don’t have issues with the car or service. and checking on the customer to make sure we don’t have issues with the car or service. More

Not happy with the service shop at this dealership. I took my 2021 Subaru Crosstrek Sport in for its first service, and got it back without my rear back seat protectors. After I got home, I could see tha took my 2021 Subaru Crosstrek Sport in for its first service, and got it back without my rear back seat protectors. After I got home, I could see that rear cargo area was accessed by the tech or someone else from the dealership; most likely to enter the spare tire compartment. The service adviser was professional and courteous, but this is unacceptable. Not only will I never take my vehicle to them again, I will NOT be purchasing their 2022 Outback Trail Edition in two weeks. Shame on you Kendall Subaru. More

I love the fact that I don't have to make an appointment to do the basic oil change, I just drive in and someone comes to me. The process is smooth and efficient. to do the basic oil change, I just drive in and someone comes to me. The process is smooth and efficient. More

Really good service and explanations of any issues that need attention need attention More

Staff is very friendly and helpful but the service technicians for lube and oil, are not good at their job. I am Very disappointed again, considering taking my car to Corvallis for service in the futu technicians for lube and oil, are not good at their job. I am Very disappointed again, considering taking my car to Corvallis for service in the future. More