Back

Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

Directions

By Type

Showing 442 reviews

May 03, 2022

Came in for an express oil change, from check in to drive away I was in and out less than 40 minutes. Friendly and fast service unlike any other Subaru dealership service department I’ve experienced thus far More

by duckgirljen@frontier.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
May 05, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 26, 2022

This dealership has consistently served us with the most professional and complete service for our 2019 Outback we could ever have hoped for. Each member of their staff from sales to service has put our nee More

by Penguin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe, Mark (service mgr)
Apr 28, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 26, 2022

I had a great experience with express service oil change. Jody was very thorough, kept me informed and was very friendly. More

by pixiehummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Apr 28, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 19, 2022

Professional, courteous, dependable staff and technicians. I can always count on them to service and repair my car to factory specs each time I bring it in. The service department deserves supe More

by kmcgean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Apr 22, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 19, 2022

If you are looking for a car in the Eugene area I cannot encourage you enough to seek out TJ at Kendall Subaru! I was wavering on quite a few options and didn’t even have Subaru on my list but after my expe More

by sph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ James
Apr 22, 2022 -

Kendall Subaru of Eugene responded

We couldn’t be happier that TJ provided you with a great car buying experience. Thank you, and have a fantastic day!

April 19, 2022

On a recent service express oil change, Kendall Service staff were friendly, efficient, and got me in and out of their service department in less than an hour for an oil change and check up. I love my Sub More

by expatinepal67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gave Jacobs
Apr 22, 2022 -

Kendall Subaru of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

April 13, 2022

The repair department was number one. I had to wate 4 hours but the new coffee and snaks were ghreat. More

by tlb535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Dew berry,David Farrington
Apr 15, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2022

My windshield wipers all around needed replacement on my 2017 Forrester. A big week of storms was predicted in Eugene, starting today! I was running several errands and remembered Kendall Subaru had the Exp More

by sgervasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Jacobs 10488
Apr 16, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 09, 2022

I was pleased about the friendliness and the not over pushy salesman. Also I enjoyed the fact was in and out with the purchase of a new car in just over an hour. The downside is though a few weeks later More

by chefmateovega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 12, 2022 -

Kendall Subaru of Eugene responded

Hello, our General Manager, Kara Beachem, will be reaching out to you shortly to address your concerns regarding your vehicle. Thank you and we look forward to speaking with you.

Apr 20, 2022 -

Kendall Subaru of Eugene responded

Hello, our General Manager, Kara Beachem, has been reaching out to you with no success. At your earliest convenience, please call us at 541-335-4610. Thank you!

April 04, 2022

Just took my car in for an oil change and tire rotation so nothing too crazy. I barely had time to get out of my car before I was greeted. Jody provided excellent customer service on drop off and pick up o More

by Ryan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Apr 06, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

...
12
...