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Kendall Subaru of Eugene

Eugene, OR

4.9
442 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 442 reviews

August 24, 2022

When I went to the dealership to get my rear camera fixed, the dealership did not have the part. I drove 2.25 hours to get there form my home. We rescheduled and they did not charge me labor for my tr More

by jnkittel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheena Howell. Do not remember the name of the rest
Aug 27, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2022

Great customer service and friendly employees. They quoted 1.5 hr wait, but got the oil change, 25 pt inspection and (unplanned) filter changes in an expediant process time of just about an hour. More

by charlene_mr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Thaxson
Aug 20, 2022 -

Kendall Subaru of Eugene responded

We appreciate your positive review about your recent experience with us!

August 10, 2022

Friendly people and quality service are the hallmark of what you can hope to receive at Kendall. More

by Loriworks2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2022

I have always enjoyed your customer service. This time the communication on your part failed my expectations. More

by wheelercoburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Dillon
Aug 17, 2022 -

Kendall Subaru of Eugene responded

Our Service Manager, Brenna Stramler, would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4653. We look forward to hearing from you.

August 04, 2022

Friendly and knowledgeable staff! Waiting area very nice— large and comfortable. Service took about 45 minutes. More

by canoe10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 06, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

July 22, 2022

Kendall Subaru did a good job accommodating my VW and had the parts necessary for the scheduled maintenance. Staff was kind and helpful. More

by Rparcell83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burgher
Jul 27, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

July 10, 2022

Top rate is well deserved from employees to clean facilitys. i will return for additonial service. More

by davegreybears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not rember
Jul 14, 2022 -

Kendall Subaru of Eugene responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2022

Friendly well trained staff. Dylan Dewberry takes time to make sure he understands your concerns and keeps you updated throughout the process. More

by tullar55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry, Jake Clausen
Jul 12, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

July 08, 2022

Excellent greeting, service, oil change! They even rotated my tires. Very impressed with they care I reviewed. More

by Tevisfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi ?
Jul 15, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 24, 2022

David alerted me about the state of battery and said that is still under warranty. He was pleased that I chose to have it replaced. There were no other problems. More

by guntis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burgher
Jun 28, 2022 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

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