Kendall Hyundai

Excellent communication with me about time needed for repair. Your representative Karen was very helpful repair. Your representative Karen was very helpful More

They did a great job with my car, everything was on time as promised so as promised so More

Horrible, gave me a car that within two days of purchase check engine light came on. 60 days in shop got the call to pick it up once again 48 hours later check engine light came on. Btw its a 2024 check engine light came on. 60 days in shop got the call to pick it up once again 48 hours later check engine light came on. Btw its a 2024 More

Jorge was an amazing seller , he fought for us until the end Thank you Jorge end Thank you Jorge More

Buen servicio muy profesionales se asustaron a nuestras necesidades fueron flexibles nos hicieron sentir a gusto necesidades fueron flexibles nos hicieron sentir a gusto More

Chris was professional and knowledgeable. He made sure every thing was corrected in a timely manner. The only thing the dealership could improve on is the complimentary car washes and vacuums He made sure every thing was corrected in a timely manner. The only thing the dealership could improve on is the complimentary car washes and vacuums. I shouldn't have to ask for it if you see my car is dirty. The little things will set you apart. More

This my third attempt to receive from this dealer. It was good a few years ago but nowadays is not worth the pain…today I arrived due to a sensor failure. I was told by the “service advisor” that I ha It was good a few years ago but nowadays is not worth the pain…today I arrived due to a sensor failure. I was told by the “service advisor” that I had to leave the car many days…nope. Go somewhere else. More

Jesus Hernandez always makes sure I get the best deals, and always makes the whole process of purchasing so smooth. He always goes above and beyond for his customers. I recommend everyone to go speak to Je and always makes the whole process of purchasing so smooth. He always goes above and beyond for his customers. I recommend everyone to go speak to Jesus to help you with your future car purchases at Kendall Hyundai. More

I WOULD LIKE TO EXTEND MY GRATITUDE TO JESUS HERNANDEZ FOR BEING SO HELPFUL AND KNOWLEDGEABLE ON THE PURCHASE OF MY SUV THE SALE WAS DONE IN A COUPLE OF HOURS NO LONG WAIT THE SIGNING OF THE CONTRACT WA FOR BEING SO HELPFUL AND KNOWLEDGEABLE ON THE PURCHASE OF MY SUV THE SALE WAS DONE IN A COUPLE OF HOURS NO LONG WAIT THE SIGNING OF THE CONTRACT WAS VERY CLEAR LOTS OF CLEAR INFORMATION VERY HELPFUL AND PROFESSIONAL I ALWAYS GET MY CARS AT KENDALL HYUNDAI SALESPERSON IS ALWAYS AWESOME AND PROFESSIONAL I RECOMMEND THIS PLACE AND JESUS HERNANDEZ TO ALL MY FRIENDS AND FAMILY MEMBERS THANK YOU VERY MUCH More

The Service Department, starting with Management, down to the employees, are unprofessional, dismissive and lack professionalism to deal with any customer. I have already contact Hyundai Corporate, where an the employees, are unprofessional, dismissive and lack professionalism to deal with any customer. I have already contact Hyundai Corporate, where an ongoing case is in process, but since I had no choice to go back to the dealership to resolve an issue that THEY caused...and continue to be ignored (ZERO Follow-Ups from ANYONE). Therefore, it's only fair that they receive a scathing review for this, as ALL consumers should be alerted to this sham of a service dealership. The left my car out in the rain....with a broken window that was stuck down...failed to show any remorse or offer sensible resolutions, and continuously drop the ball in contacting their customers- leaving the customer in the dark and chasing THEM! And still....you can't get a hold of anyone who can resolve matters. I've even conveyed this to an email to the GM over a week ago...and received NO acknowledgement, NO reply nor a resolution (or any semblance of trying to save a customer....but hey! they're sales guys are extremely eager to connect with you to try and have you purchase a car from them via a trade. It's laughable. I've been in the sales/business development/Customer Service world for 30+ years, and NEVER have I felt so ignored and dismissed. If there is one silver lining, it would be Natasha, my case manager, who's been responsive, attentive, and empathetic, and offering possible options at her capacity. I intend on continuing to escalate this until SOMEONE of authority at Kendall Hyundai wishes to step forward and provide insight, remedies...and perhaps some remorse?? Thank you for this platform....now, I'm off to continue to convey this to other platforms, as this is simply unacceptable to any customer. More