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Kendall Hyundai

Miami, FL

4.0
699 Reviews

15895 South Dixie Highway

Miami, FL

33157

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Showing 699 reviews

November 12, 2024

Excelente atencion y muy profesional especialmente por parte de Jesus Calderin el cual es muy receptivo a el problema del vehiculo. More

by ASA181055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Nov 12, 2024 -

Kendall Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jesus here at Kendall Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2024

Went in to look around but ended up leaving with an Elantra, Erik Posada helped me out. He was very patient and extremely knowledgeable, great customer service! More

by LAURAVENTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Posada
Nov 14, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2024

The dealer did not solve any of the problema the cat had, the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door tha More

by Mery Ctuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Departament
Nov 15, 2024 -

Kendall Hyundai responded

Thank you for providing this feedback, Mery, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 12, 2024

Service always takes to long. Had an appointment at 9:30am and didn’t get in my car till 4:30pm. Also the technician didn’t see that I was missing a lug nut on my SUV. He told me More

by CTOMAS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greta
Nov 15, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 12, 2024

Service was the very best ,courtesy,great customer care service,very helpful,on time and very diligent More

by JUANLUISGONGORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Nov 12, 2024 -

Kendall Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kendall Hyundai, Juan, we look forward to having you as a valued customer for many years to come!

November 11, 2024

Courteous, efficient service. Problem diagnosed promptly, complete vehicle service, loaner car provided and our vehicle returned to us Saturday morning clean. More

by JORGE.REYES2804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Calderin
Nov 12, 2024 -

Kendall Hyundai responded

Thanks for sharing about your experience with Kendall Hyundai. We appreciate your business and hope to see you again soon!

November 11, 2024

Dropped my car off October 17th at 9am. Car was not ready for pickup until November 7th. I kept getting told my car wasn’t ready because the mechanic was backed up and hadn’t gotten to it. More

by KallumKodak
Service Time
Recommend Dealer
No
Employees Worked With
Debbie Woolf
Nov 15, 2024 -

Kendall Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 11, 2024

I had an awful experience. They told me in this dealer my radiator needed to be replace, and nothing was wrong with it. I took it to another hi I day dealer, the checked the ca More

by carolinabalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus (Venezuelan) from service dept
Nov 15, 2024 -

Kendall Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 11, 2024

Service rep, Jesus, was very professional and attentive, while I waited for my vehicle to be serviced. More

by finiolafsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 11, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jesus delivered such a great experience!

November 11, 2024

Great service and it was quick nick maza Great service adviser will be back thru even clean u car More

by vfcue620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raudel Fuentes
Nov 12, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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