Kendall Hyundai

By far the worst experience in my entire life, in any aspect. I called the dealership on Monday to confirm a Vehicle was available for sale. I explained I would be bringing cash to purchase. They did and aspect. I called the dealership on Monday to confirm a Vehicle was available for sale. I explained I would be bringing cash to purchase. They did and I asked them to confirm against Thursday. They called me Thursday and confirmed and also texted me to confirm. I go there and they say sorry we sold the vehicle. And try to get us to buy a different car for 7 grand more and just finance it. It gets worse from here. The used sales manager blames me for not asking to put money down to hold the vehicle. Which is asinine when they could have just said sorry we sold vehicle and I wouldn’t have purchased tickets Thursday night. So now I’m out near $1700 dollars I flights for my kids and I, plus I have to try and find and pay for flights back. It’s also gets better. They come back and try to negotiate it for 5k more then the other one and instead go from apologies to saying they didn’t do anything wrong and they aren’t in the business to lose money. Even though I just lost money trying to do business with them. I ask for the GM and they send the same guy over and over. This is the most unprofessional operation I’ve ever seen for a company. They care only about making a super high profit and have zero concern about the customer. Stay away from here. More

UGH! I am so disappointed with their service! I spent a ton of money on a new 2025 vehicle and they have yet to address my problem! No updates and my NEW I am so disappointed with their service! I spent a ton of money on a new 2025 vehicle and they have yet to address my problem! No updates and my NEW car which I have brought back 3 times stills sits at their dealership! SMH and I am still waiting! Haven't drove it in over a week but I had to make my payment. Wish someone would solve my problem before I have to involve my attorney. such a shame that just communication and action could have solved this problem. More

The best service in the market. Good personal and technical advice by the service advisor Mr Jesus Calderin.Thank you. Good personal and technical advice by the service advisor Mr Jesus Calderin.Thank you. More

Construction at this dealership is a nightmare to navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great navigate. Had an appointment at 10:15-got there at 10:00 and did not get my car back until 12:30-just an oil change. The service department was great-I feel bad that they have to deal with all the confusion with the construction and still try to provide great customer service. More

Service was the very best ,courtesy,great customer care service,very helpful,on time and very diligent service,very helpful,on time and very diligent More

Excelente atencion y muy profesional especialmente por parte de Jesus Calderin el cual es muy receptivo a el problema del vehiculo. parte de Jesus Calderin el cual es muy receptivo a el problema del vehiculo. More

Went in to look around but ended up leaving with an Elantra, Erik Posada helped me out. He was very patient and extremely knowledgeable, great customer service! Elantra, Erik Posada helped me out. He was very patient and extremely knowledgeable, great customer service! More

The dealer did not solve any of the problema the cat had, the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door tha the radar they said was because the bumper is broken, thing that happened after the malfunction of the radar and they did not change the gas door that is broken and do not close, terrible experience More

Service always takes to long. Had an appointment at 9:30am and didn’t get in my car till 4:30pm. Also the technician didn’t see that I was missing a lug nut on my SUV. He told me Had an appointment at 9:30am and didn’t get in my car till 4:30pm. Also the technician didn’t see that I was missing a lug nut on my SUV. He told me I needed a new Cabin filter but failed to see I was missing a lug nut. I’m questioning weather a wheel alignment and tire rotation was even performed on my vehicle since he didn’t see that I was missing a lug nut. More

Service rep, Jesus, was very professional and attentive, while I waited for my vehicle to be serviced. while I waited for my vehicle to be serviced. More