Kendall Honda
Eugene, OR
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Excellent, friendly, complete in knowledge of the vehicle in explaining everything we needed to know. No pressure, relaxed and just letting us make the right decision for ourselves: that is how Jerry Mathen in explaining everything we needed to know. No pressure, relaxed and just letting us make the right decision for ourselves: that is how Jerry Matheny was with us. We were so impressed with the service we got and every detail of the sale. Thank you so much for everything, could not have done any better anywhere else and we love our Toyota Highlander! Will recommend Kendall and Jerry to anyone who is looking to buy a vehicle. Thanks again! More
Our interactions with the staff at Kendall Honda were both friendly and helpful. There was no high pressure pitch, no blatant phoniness, no attempts to have us "upgrade" beyond what we wanted. Roger To both friendly and helpful. There was no high pressure pitch, no blatant phoniness, no attempts to have us "upgrade" beyond what we wanted. Roger Towne (salesman) was pleasant and helpful. Nestor Torres (service) coordinated the installation of the accessories we had ordered in an efficient and friendly manner. More
Roger treated us with respect, listene to our priorities and taylored his information based on our existing knowledge. He was considerate of the needs of disabled drivers, and did not waste our time or appl and taylored his information based on our existing knowledge. He was considerate of the needs of disabled drivers, and did not waste our time or apply undue pressure. More
We had a great experience buying a new Honda Civic. The process was very fast and efficient. The time from when we entered the lot to when we left with a new car was less than two hours. Thanks for the s process was very fast and efficient. The time from when we entered the lot to when we left with a new car was less than two hours. Thanks for the service. More
I had a wonderful experience buying a used car at the fairgrounds over Memorial Day weekend. Your salesman, Ian Jarvis, was very knowledgeable about all the vehicles he showed me. Ian turned a not so fun fairgrounds over Memorial Day weekend. Your salesman, Ian Jarvis, was very knowledgeable about all the vehicles he showed me. Ian turned a not so fun experience (dealing with car salesman!!! yikes) into a truly pleasurable one. I'm so glad I was lucky enough to have him help me. He took extra time with me to show me cars in my small budget, explained all the paperwork and left me feeling confident that I made a good choice buying from you. I would recommend Ian to anyone I know that's in the market for a new/used car. Kudos to your dealership for hiring someone who takes the time to listen to his customer's needs and takes pride in his work. Vanessa Dunsmore More
When my well loved car died after 16 years, I started searching for another car. After doing a bit of research, I decided I wanted a Honda. I went to Kendall Honda and was greeted by Terry Luce who sho searching for another car. After doing a bit of research, I decided I wanted a Honda. I went to Kendall Honda and was greeted by Terry Luce who showed me several cars, went for a test drive with me and answered all of my questions with kindness and professionalism, despite my having told him I was just looking, not buying that day. I continued my car search but came back to Kendall Honda in no small part because of how Terry treated me. On my second visit I was helped by Ian Jarvis. Again, I was treated with respect and professionalism and didn't feel pressured to buy. Both Terry and Ian were very knowledgeable about Hondas and were willing to spend time making sure I was getting the car I wanted. I had a pleasant buying experience all the way through, including with G.T. in financing. Thanks, gentlemen! I love my new car! More
We had to replace a car due to an accident. We looked at different cars but we always come back to Kendall Honda. We have purchased 4 civics from Kendall since 2005. The car is small and gets good mileage different cars but we always come back to Kendall Honda. We have purchased 4 civics from Kendall since 2005. The car is small and gets good mileage while still leaving room for adult kids to sit in the back seat. Mr. Dorman was very kind. He did not pressure us as some salesman do. He listened, found us what we wanted and was able to get us through the process quickly because we had an appointment. We would like to say thank you to Mr. Dorman and Kendall Honda for your service. More
I am not trying to get another dealer into trouble, but the other Kendall dealer I called did not return my call. I walked onto the Honda lot and was met my Mr. Luce. Very friendly, honest,and worked to the other Kendall dealer I called did not return my call. I walked onto the Honda lot and was met my Mr. Luce. Very friendly, honest,and worked to make a deal with me. From my "long" experience in buying both new and used cars, it is usually a headache. This experience with Mr. Luce was very easy without any pain. I feel even with buying a used car, I could return and get help from Kendall Honda and Mr. Luce. Thank you very much. Yours Truly, Jeff E Cummins More
My Husband and I live in Corvallis and did not enjoy the local Honda dealership experience. We drove to Eugene and stopped at kendall just to browse around and test drive a couple of cars. Fortunately for u local Honda dealership experience. We drove to Eugene and stopped at kendall just to browse around and test drive a couple of cars. Fortunately for us, Roger Towne came over to assist us and we are truly grateful for his kindness, hospitality and expert opinion. We were extremely impressed by his friendly approach and felt like we could count on getting an honest and expert opinion on all issues pertaining to the car. Our first visit went so well that we decided to come back less than a week later and purchase a 2012 Honda. I think this dealership and its staff stands apart from all others we have been to. Roger's 'no pressure' approach to salesmanship is remarkable and generates a lot of trust. We are definitely Kendall customers for life and would gladly recommend this dealership and Roger as a salesman for all friends. More
Brandon was very friendly from the very beginning. Absolutely no pressure to BUY and he was very informative. He answered all of our questions and made us feel like we were family. He introduced us to Absolutely no pressure to BUY and he was very informative. He answered all of our questions and made us feel like we were family. He introduced us to the service staff and gave us a tour so when we return to service the car we can feel comfortable with the work being performed. We will recommend Brandon to any of our friends or family looking to make a comfortable auto purchase. More