Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kendall Ford
Bend, OR
147 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
147 Reviews of Kendall Ford
September 17, 2022
Kendall Ford is the absolute worst. They have had my explorer since August 26th for a new transmission. First they tried to charge me $684 in parts when it's fully covered by my warrent They have had my explorer since August 26th for a new transmission. First they tried to charge me $684 in parts when it's fully covered by my warrent. Once I cleared that up with them I tried for 2 weeks to get in contact with them for and ETA. No return call or email. Finally the servicxe manager called me. Seemed like it would finall be taken care of. But, here we are and they still have not even started on my vehicle. Not even a rental car. They claim they have none on the lot. So here I sit not knowing when my vehicle will be done. And it's the only vehicle I have that fits my 5 kids. Next time I will be smart and take my vehicle to a shop. More
by Liz Montijo
Employees Worked With
Joey Tupper
August 12, 2022
Matt was very helpful and attentive and made our experience there very easy. Look forward to ordering another Maverick. Highly recommend Kendall Ford. experience there very easy. Look forward to ordering another Maverick. Highly recommend Kendall Ford. More
by Gary Clow
Employees Worked With
Matt in Fleet Sales, Joey Tupper
June 15, 2022
Dane was awesome to work with, he didn’t pressure like most salesman do. I was stressed about spending that kind of money but he was very helpful and understanding and made the whole process so much easi most salesman do. I was stressed about spending that kind of money but he was very helpful and understanding and made the whole process so much easier. He is relatively new and if he didn’t know the answer he would ask and find out for me. I would highly recommend Dane at Bend Kendal Ford. More
by Ranger
Employees Worked With
Dane Shaver
June 12, 2022
Frankly I was worried when I saw the Kendall name appear. I'd had a negative experience at another dealership. But I was pleased to find the same people who were there when I leased my Mazda 3 years ago I'd had a negative experience at another dealership. But I was pleased to find the same people who were there when I leased my Mazda 3 years ago More
by Suehueb
Employees Worked With
Tim
June 01, 2022
This is the second vehicle we have purchased from this dealership. We have had good experiences each time. They are our first stop when looking for a vehicle. dealership. We have had good experiences each time. They are our first stop when looking for a vehicle. More
by robgundy
Employees Worked With
Tim Long, Sean Stiff
May 28, 2022
I have always had great experiences with the guys at the quick lane. This time I was taken aback when I picked up my truck and the price of my oil change had went up to $151 plus change. The last one was ab quick lane. This time I was taken aback when I picked up my truck and the price of my oil change had went up to $151 plus change. The last one was about $92. I was not warned ahead of time of the increase and fortunately had the extra funds to pay the bill! I also ask to have it washed, was told they would try. My you I left my rig and told them to let me know when it was done so I could get a ride with the shuttle. My truck was done within acouple hours so I do not know why they couldn't keep it longer to get it washed I was at work! My truck is gonna be due for the tranny to be serviced and I'm concerned with the way things are going. Have a nice day More
by dustytrail
Employees Worked With
Alan ,Brent
