Kendall Ford of Wasilla

Bob at Kendall Wasilla makes the truck buying (and ordering) process so smooth that I drive from Anchorage just to work with him. He always keeps me updated, doesn't waste peoples time, and most impor ordering) process so smooth that I drive from Anchorage just to work with him. He always keeps me updated, doesn't waste peoples time, and most importantly he doesn't blow smoke up you know where. I will be buying my second vehicle from him soon and probably all my vehicles in Alaska. 10/10 Thanks Bob. More

Wonderful customer service, helpful and understanding. The salesmen and financing staff went above and beyond for us, even stayed late on a Friday night to make sure we were happy and taken care of. The salesmen and financing staff went above and beyond for us, even stayed late on a Friday night to make sure we were happy and taken care of. More

had been looking for several days with nothing found to make me look twice until i entered Kendall and met Bruce. i dont need someone to tell me what i want and Bruce let me ask questions and tell him w make me look twice until i entered Kendall and met Bruce. i dont need someone to tell me what i want and Bruce let me ask questions and tell him what i wanted even to the down payment. Got what i wanted and actually felt good about singing the contract thank u all very much for making this buy a pleasure!!! More

5th vehicle from them for a reason! Awesome folks and always go above and beyond to help always go above and beyond to help More

Thank you matt garapic for a great expirence while purchasing my brand new ford f350 purchasing my brand new ford f350 More

I have worked with Kendall Ford for many years. I have never had an issue! I LOVE my new purchase! Couldn't have made a better decision... Only one thing I regret, I should have negotiated a few full ta never had an issue! I LOVE my new purchase! Couldn't have made a better decision... Only one thing I regret, I should have negotiated a few full tanks of gas! :) More

They make you feel rushed when buying a vehicle. Bought a few here now and they don’t go over any features on the vehicle at all . The service department is awful. NEVER properly staffed. Pre covid included! few here now and they don’t go over any features on the vehicle at all . The service department is awful. NEVER properly staffed. Pre covid included! The sales department had the guts to tell us to make another payment on the truck we traded in a few weeks back . paperwork wise , they drag their feet. Love my fords just not this particular dealership. Much better experience at the dealership in anchorage. More

The level of arrogance and incompetence was shocking. They have cornered the market in Alaska and with that have forgotten what customer service is. They make promises they can't keep and forget they' They have cornered the market in Alaska and with that have forgotten what customer service is. They make promises they can't keep and forget they've made. I have purchased A LOT of vehicles throughout my life, only one was from Kendall, and it will be my last. It was a brand new F-150 in 2018, spent as much time in the shop as it did in my driveway. Couldn't reliably depend on it, and with no rental or loaner vehicles available, we demanded that Kendall purchase the truck back from us. Each time the repairs taking longer and longer, almost like their service department was almost as incompetent as the sales, accounting and the management staff. Communication doesn't exist and the service managers are completely overwhelmed and unable to properly do their job. It was quite pathetic to witness. They sell a bad product that they also can't fix properly, and then act as if they're doing you a favor. More

Absolutely horrible. I’ve made numerous phone calls to schedule service and still haven’t been able to get a human on the line. Left a voicemail 3 times and no one ever called me back. As they’re the only schedule service and still haven’t been able to get a human on the line. Left a voicemail 3 times and no one ever called me back. As they’re the only ford dealers in the area, I’m done with buying ford More

Bob went out of his way to accommodate our needs. Will definitely buy my next car from bob and the team at Kendall Ford in wasilla. definitely buy my next car from bob and the team at Kendall Ford in wasilla. More