Kendall Ford of Wasilla

I have never experienced such professional attention and consideration from a car dealership as I received at Kendall Ford of Wasilla. The patience and understanding shown to me by absolutely everyone consideration from a car dealership as I received at Kendall Ford of Wasilla. The patience and understanding shown to me by absolutely everyone associated with Kendall Ford was unbelievable. I took the better part of an entire year before finally deciding what I wanted exactly, and when I wanted it, and at no time was I ever made the target for high pressure sales of any kind, nor was I ever made to feel as if I was wasting anyone's time. Additionally, when I finally did make my decision to purchase, my customer service representative, Mr. Doc Kane, made himself available to me 24/7. He answered all of my questions no matter when I asked. This included both late nights and week-ends. Still, at no time did the high pressure sales ever start--not ever! I ordered my vehicle from the factory, and Doc kept me abreast of every stage of the process--from the factory receiving the order, through the assembly process, its trip to the railhead, etc., and all the way to Wasilla, AK! The exceptional service certainly didn't stop there, by any means. The detail with which everyone concerned inspected the vehicle was absolutely impressive,to say the least. Doc personally ensured eveerything I ordered was present on the vehicle and in perfect working condition, Additionally, Doc went over absolutely every aspect of the entire loan process not only to my satisfaction, but more importantly, he took the time to ensure my wife understood absolutely everything, as well! When the time came to finalize all of the loan paperwork and to actually sign all of the associated documents, Doc introduced us to the individual responsible, and that person also spent a great deal of time explaining every option available to us! The high quality of care and genuine concern for the customer was apparent at every location within the dealership--Doc took us around to meet everyone from Parts and Service to even the folks who would provide us with transportation to anywhere in the city while my vehicle was being serviced--and at no time did the attitudes change! I highly recommend this place to anyone in the market for a vehicle--I have on several occasions already, and will continue to do so. The professionalism is without equal! More