Kendall Ford of Meridian

Here's my Kendall Ford Experience I began the buying process online today and sent the the VIN and pictures of my trade to the salesman, to include pictures of the VIN. The tentative offer they made wa process online today and sent the the VIN and pictures of my trade to the salesman, to include pictures of the VIN. The tentative offer they made was good so I went to the dealer with my trade and they inspected it. Everything was good, we had the deal done, and I waited two hours for financing and then went in to sign the papers. We reviewed the deal again in the finance office, everything was good, so they began to print out the papers for me to sign. Then one of the sales managers comes into the finance office and says that he made an "egregious mistake". He quoted the trade in offer on the wrong vehicle and that mine was worth $15,000 less than what he offered. I provided them with the VIN of my vehicle to research before I even arrived at the dealership, they inspected my vehicle at the dealership and said everything was good, then two hours later when I'm about to sign the papers, he informs me of his "egregious mistake" and offers to "re-do the numbers" while telling me that my vehicle is worth $15,000 less than what they offered. Then he asked me if I really thought my vehicle was worth that much. This is a whole new level of scam that I haven't even heard of before. I would be careful when dealing with these guys and would recommend staying far away. More

If I could leave a negative rating I would…do out buy from Kendall! I purchased a new 2019 Ford F250 and had the DEF system go out while I was traveling. No ford dealer mechanic was available, had a diff from Kendall! I purchased a new 2019 Ford F250 and had the DEF system go out while I was traveling. No ford dealer mechanic was available, had a different diesel shop referred by the Lewiston ford dealer fix it, and Kendall refused to acknowledge the extended warranty I purchased and did nothing to work with ford to have the issue covered under warranty. I paid $2000 for a repair that should have been covered under warranty. A month later the same issue occurred, took my truck to Kendall and they wanted to charge me $2600 to repair, claiming not covered under warranty. Took my truck for a second opinion to different mechanic, they repaired for $1700 and are working with ford to have the parts covered under warranty which is $1300. Kendall the ford dealer I bought the truck from and purchased an extended warranty is completely unwilling to assist me in any way. This originally occurred in May and I still have not received any response from Kendall following up on the numerous emails and voice messages left with their customer service advisor Tom Foote. I have purchased 5-6 work and personal trucks from them over the same number of years and will never do business with them again. More

Great experience. Brett and Andrew were quick, professional, competitively priced and personable. Will definitely buy here again, Brett and Andrew were quick, professional, competitively priced and personable. Will definitely buy here again, More

Got a great deal on our new lease. The car was perfect. The sales rep, Nathan S., DID go the extra mile to ensure our complete satisfaction. He was very friendly, professional and kn The car was perfect. The sales rep, Nathan S., DID go the extra mile to ensure our complete satisfaction. He was very friendly, professional and knowledgeable regarding the car and the process. Same goes for Andrew, who finalized the paperwork. We felt no pressure at any part of the sale. More

This was absolutely the best experience I have ever had buying a vehicle. Matthew was my salesman and him and the rest of the crew made it very easy. buying a vehicle. Matthew was my salesman and him and the rest of the crew made it very easy. More

Compared to trying to do business with Ford dealers in the Austin area, these guys are a dream. Austin region, highest growth rate in the country dealers couldn't care less about returning calls or meetin the Austin area, these guys are a dream. Austin region, highest growth rate in the country dealers couldn't care less about returning calls or meeting with you face to face they have so much business. I got tired of trying and did a nationwide search. Found Kendall Ford and I could not be more pleased. Matt, my salesperson was helpful, responsive, timely and a perfect gentleman. I flew in to pick up my new vehicle and he met me at the airport. About 2 hours later I drove out with my made ready vehicle, and saved a ton of money since local dealers wanted MSRP Plus tinting, paint protection and those kinds of profit makers. Still haven't had a call back locally and it's been over a month. Love the vehicle and the purchase paid for a nice vacation to Idaho. More

Great people…Great pricings. The process is painless and their team makes sure that you are taken care of every step of the way. Shout out to Dan and his team l!👍 The process is painless and their team makes sure that you are taken care of every step of the way. Shout out to Dan and his team l!👍 More

Most people probably don’t relish the whole car buying process but Kendall made the best experience I’ve ever had with a car dealership. Working with Mike Parr and Andrew Pritchard made the transaction so process but Kendall made the best experience I’ve ever had with a car dealership. Working with Mike Parr and Andrew Pritchard made the transaction so smooth that I drove from Colorado to Idaho to pick up the new F150. Their pricing was the best I found anywhere and Mike spent a couple of hours with me going over the features of the new truck. Although I had a small issue with the title registration in CO, Mike and Andrew resolved it a couple of minute over the phone. I can’t recommend them enough. More

Absolutely loved working with this dealership! Carter was awesome and got me everything I needed! The pickup I bought is a very highly sought after pickup and they still fought to get me the best Carter was awesome and got me everything I needed! The pickup I bought is a very highly sought after pickup and they still fought to get me the best interest rate they could get me!!! I will buy from them again! More