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Kendall Ford of Meridian

Meridian, ID

4.7
200 Reviews

250 East Overland Road

Meridian, ID

83642

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Showing 200 reviews

September 14, 2023

I bought my 2022 Ford Bronco Sport. Love the vehicle but I brought it in because it’s close to my work and home at 7:30 am. I had one flat tire. Next thing I’m told I should buy 4 More

by Cstanhope123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Three different people
September 12, 2023

Dedicated to getting me the exact vehicle I was looking for. Speedy service getting the tint, wheels, and accessories added. I love my bronco! More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 19, 2023 -

Kendall Ford of Meridian responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 05, 2023

Great truck buying experience! I definitely recommend Kendall Ford. The staff is helpful and caring. More

by karidietz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Stauffer
Sep 19, 2023 -

Kendall Ford of Meridian responded

Karidietz22, thank you for your kind words and this wonderful review!

September 01, 2023

Love the F150 I purchased here. Everyone involved made it an extremely positive experience. Would definitely recommend this dealership More

by retired4492
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ricky Brett
Sep 19, 2023 -

Kendall Ford of Meridian responded

Retired4492, thank you for your kind words and this wonderful review!

September 01, 2023

Here's my Kendall Ford Experience I began the buying process online today and sent the the VIN and pictures of my trade to the salesman, to include pictures of the VIN. The tentative offer they made wa More

by AlanWilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Breiler
Sep 19, 2023 -

Kendall Ford of Meridian responded

Alan is correct, we made a mistake. We were appraising two Ram trucks at the same time, one of those trucks was a three-quarter ton and one was Alan’s half ton. When we quoted these figures, we mistakenly quoted the value of the three-quarter ton truck to Alan. We are human, we made a mistake and found that we had a problem in our appraisal process that we have now corrected, so that this error does not occur again. We are truly sorry for this inconvenience that our oversight has caused. Our goal is to provide each customer with outstanding customer service and we hope to be able to do that for you in the future.

Sep 19, 2023 -

AlanWilson responded

I doubt this was a mistake. A mistake might be made when I email you my vin and then you give me a rough estimate of my vehicle’s trade in value. But after that, when I present the vehicle at the dealership and you physically inspect it, the mistake could have corrected itself. Unless your position is that you don’t know how to look up a vin or you can’t determine what the vehicle is by actually looking at it, then I can’t believe this was a mistake. Also, that mistake could have been corrected at every opportunity when we signed the agreements at the dealership and I waited two hours for finance. You’re trying to say that you didn’t recognize this “mistake” until I’m in finance signing the final paperwork. Then you barge in and announce your mistake, offering to “re-do” the numbers. I think this was a new version of an old bait and switch scam and I think people need to be aware.

August 30, 2023

If I could leave a negative rating I would…do out buy from Kendall! I purchased a new 2019 Ford F250 and had the DEF system go out while I was traveling. No ford dealer mechanic was available, had a diff More

by nwmsid
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Foote
Sep 19, 2023 -

Kendall Ford of Meridian responded

We appreciate you bringing this to our attention. Thank you for taking the time to talk with our staff. We hope you have a great day!

August 28, 2023

Great experience. Brett and Andrew were quick, professional, competitively priced and personable. Will definitely buy here again, More

by Porsche Enthusiast
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett and Andrew
Sep 19, 2023 -

Kendall Ford of Meridian responded

Hi Porsche Enthusiast, thank you so much for your positive comments about Kendall Ford of Meridian!

August 26, 2023

Got a great deal on our new lease. The car was perfect. The sales rep, Nathan S., DID go the extra mile to ensure our complete satisfaction. He was very friendly, professional and kn More

by Paul F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Stauffer, Andrew...
Sep 19, 2023 -

Kendall Ford of Meridian responded

Hi Paul F., we are very happy to have provided you with such a positive experience!

August 21, 2023

This was absolutely the best experience I have ever had buying a vehicle. Matthew was my salesman and him and the rest of the crew made it very easy. More

by merror9516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 19, 2023 -

Kendall Ford of Meridian responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

August 06, 2023

Compared to trying to do business with Ford dealers in the Austin area, these guys are a dream. Austin region, highest growth rate in the country dealers couldn't care less about returning calls or meetin More

by SJWolfman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Breiler Andrew Prichard
Sep 19, 2023 -

Kendall Ford of Meridian responded

Thanks for making the trip all the way from Austin for your purchase of your new Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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