Kendall Ford of Meridian

Happy with the purchase. Finance added 3000+ dollars of xxxxxxxx I did not want. His name is John B., watch out! Just want the price I agreed on. xxxxxxxx I did not want. His name is John B., watch out! Just want the price I agreed on. More

Not really seeking to buy, submitted an application online, received a response by morning, and requested to be referred to Oscar Hernandez. Proposed a lower amount for purchase, and after a few email online, received a response by morning, and requested to be referred to Oscar Hernandez. Proposed a lower amount for purchase, and after a few email exchanges, was called by Oscar to inform me that my proposal was acceptable at the best possible interest rate. They prepared my car, and paperwork, and all was ready for my review, and signatures by the time I arrived. I was treated like a VIP customer, and my new car, 2018 Mustang Convertible is awesome! I highly recommend Oscar and Kendall Ford. Since my purchase on 10/31/19, I have been receiving calls for feedback and customer satisfaction, and they really care to know that I am happy with my vehicle. Thank you! More

Kendall stepped up when Ford wouldn't The Lemon Ranger saga has come to an end thanks to Eric at Kendall. He stepped up when Ford wouldn't and bought back the Lemon Ranger and got us in a The Lemon Ranger saga has come to an end thanks to Eric at Kendall. He stepped up when Ford wouldn't and bought back the Lemon Ranger and got us in a new ride. More

Excellent Bought a new to me Ford Escape Saturday. Oscar and Alex in used worked hard to get me exactly what I wanted without any hassle. Jason in finance went Bought a new to me Ford Escape Saturday. Oscar and Alex in used worked hard to get me exactly what I wanted without any hassle. Jason in finance went above and beyond to get me a great deal on warranty and they all treated me like family! Highly recommend checking out Kendall Ford before fing anywhere else. More

Fast honest and direct Nothing hidden, to the point fast translation and very good customer service. I went to trade in my truck to a new truck, prior going to the dealer Nothing hidden, to the point fast translation and very good customer service. I went to trade in my truck to a new truck, prior going to the dealership I call and talked to a sales associate, Andrew Pritchard whom I did not know then he was willing to give me some numbers over the phone for my trade in without forcing me to bring the truck in, which was a first. Upon my arrival at the dealer I had great service, fast service, and a good deal. I’m very happy with this dealership and Andrew Pritchard. More

Teresa Lewis at Kendall Ford of Meridian Teresa Lewis was fantastic, friendly and knowledgeable regarding the Ecosport I purchased. The whole experience was pleasant from start to finish. I Teresa Lewis was fantastic, friendly and knowledgeable regarding the Ecosport I purchased. The whole experience was pleasant from start to finish. I would go back and work with Teresa anytime. More

Worse new car experience ever The salesman said he had found the vehicle I wanted, but salesman didn’t get back to me until the next following evening, that vehicle was gone. He t The salesman said he had found the vehicle I wanted, but salesman didn’t get back to me until the next following evening, that vehicle was gone. He tried to sell me a similar vehicle but it wasn’t what I wanted. So He found what I wanted at another dealership, and they were supposed to be sending it, we signed an agreement, put money down and everything on a Thursday night. 5 days later I call asking if they’ve heard anything. I’m told the other dealership had it on the fright truck and a customer saw it and wanted it, and supposedly they sold it to that customer. So Then they find the same vehicle a third time at another dealership but, I’m told the freight is more and it has a moonroof (didnt want) so they now want me to agree to pay another $800.00. I ask them if they would spilt that cost we me, and they wouldn’t. I decided to think about it. Late afternoon I called the salesman got no answer, left him a text message to call me back. Never got a call back, nothing. WOW! So that night I went down to Lithia Ford and bought a similar vehicle from them. The next morning I get a text message from the salesman at Kendall ford “Good morning, give me a call or text back whenever you can. hope you got some rest and having a great morning!” Dude what did you think? I was going to sleep on it and want to still deal with you people. Never. Never, never, never will I buy a car, or service my vehicle from Kendall Ford, and I do plan on spreading the word to everyone else not to do business with you! More

New car purchase Purchased a new Ford after driving the same car for 15 years. Zach Rouse is such a compassionate salesperson. He explained all the new features which Purchased a new Ford after driving the same car for 15 years. Zach Rouse is such a compassionate salesperson. He explained all the new features which I knew nothing about until I understood without overwhelming me. He set up my phone SYNC for me. He is still available to answer any questions for me. I give Zach Rouse of Kendall Ford Meridian Id the best review possible. Thanks Zach More

Great Customer Service even for cars that aren't Ford's I have had great customer service with Matt Wright in the service department. My mom's Town and Country Van needed help and he was able to get her ca I have had great customer service with Matt Wright in the service department. My mom's Town and Country Van needed help and he was able to get her car in the next day. He also gave her a loaner car while her vehicle was being repaired. She is elderly and the car and kindness they showed her was amazing. I wouldn't have recommended her to go to Kendall if it weren't for the kind of customer service Matt Wright has given me. Thank you Cathy O. More