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Kendall Ford of Meridian

Meridian, ID

4.7
196 Reviews

250 East Overland Road

Meridian, ID

83642

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Showing 196 reviews

August 12, 2022

Kept me from informed and up to date during the Maverick Ordering process. No market adjustments added on like many dealers. More

by Kp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter
Aug 14, 2022 -

Kendall Ford of Meridian responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2022

Originally i posted as a 5 star review, since the process of buying the car was great, along with with my sales rep Justin. Now I am having problems because of the accessories department. I bought a bronco a More

by Isaac
Price
Recommend Dealer
No
Employees Worked With
Accessories department
Aug 14, 2022 -

Kendall Ford of Meridian responded

Isaac, We appreciate your feedback. Thank you for talking to Justin Ramsey about this issue. We hope you have a great day!

August 03, 2022

As much as I would like to write a 5 star review, I can’t do it. I purchased my 2020 f-250 in 12/20. I had several after market things done on the truck. One thing that was done was install a level kit. I’m More

by George Karcher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
TR Kirkman and Tom Foote
Aug 09, 2022 -

Kendall Ford of Meridian responded

George, We appreciate your feedback and thank you for taking the time to talk with our Service Manager, Chris McCall. Have a great day!

Aug 28, 2022 -

George Karcher responded

Shortly after my review I was contacted by Kendall ford. I believe it was the service department manager whom I was talking with. They were very concerned about the poor install that was done. I told them that I would like to to reimbursed my $265 for the removal of the level kit. I did receive the check about a week later. The truck is driving much better. At that time we also talked about test driving my truck and figure out the vibration I’m dealing with. That was the week of August 1st. They told me that the vibration expert was off the following week of 8/8. I said no problem, I’m also going to be out of town. We will call you the week of 8/15. No word from Kendall. It’s now 8/28. It’s is really getting old dealing with Kendall.

July 20, 2022

My third truck purchased from Kendall, Carter was a pleasure to deal with would purchase again! More

by Mark M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty B, Carter K
Jul 21, 2022 -

Kendall Ford of Meridian responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 16, 2022

I love Kendall Ford of Meridian! We have purchased 3 vehicles, and have used the service department many times. The staff is friendly, fast and fun! I am always greeted with great More

by tarapugmire21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Carter,
Jun 25, 2022 -

Kendall Ford of Meridian responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 12, 2022

I LOVE my Jeep Patriot I got at Kendall Boise! ! Tony Gozzo was AMAZING to work with!! No high pressure sales!! He spent time and patience with me and I got a great new ride!! Thanks again Ton More

by momkfry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Gozzo
Jun 14, 2022 -

Kendall Ford of Meridian responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

June 02, 2022

I found a truck that fit the criteria I was looking for on the Kendal Ford webpage, was connected to Matt, flew in from WA, purchased the truck, and drove home a happy customer. 5 stars for the team here f More

by Brian MacSwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 03, 2022 -

Kendall Ford of Meridian responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

May 19, 2022

2 month wait for check engine light on 80k pick-up! Totally unacceptable from my local Ford dealership. More

by shughes27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
May 21, 2022 -

Kendall Ford of Meridian responded

Thank you for your feedback. We'd love to discuss this with you further and explore all of our options. Please reach out to our service manager, Chris McCall, at (208) 895-1350. Thank you.

May 21, 2022 -

shughes27 responded

No thank you, will travel to Twin Falls for my service needs even though your dealership is less than a mile from my home in Meridian. It's sad what has happened to the state of service where the business thinks they are too important to service the customer that keeps them in business! Good day.

May 13, 2022

Greg from Kendall helped me through an internet purchase. I was buying from out of state, and the paperwork was a breeze. I was satisfied with the transaction, which was straightforward, and no surprises. More

by Shorty II
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Yamada
May 14, 2022 -

Kendall Ford of Meridian responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

May 06, 2022

Since I live out of state, I enjoyed being able to work via e mail. Some of your other questions don't apply to my purchase, as I only appeared at the dealership to take delivery. Having previously owned More

by b.koskuba
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Parr
May 10, 2022 -

Kendall Ford of Meridian responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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