
Kendall Ford of Meridian
Meridian, ID
Filter Reviews by Keyword
By Type
Showing 204 reviews
Fantastic organization! The entire Kendall Ford team did everything possible to help during the transaction as well as following up after delivery The entire Kendall Ford team did everything possible to help during the transaction as well as following up after delivery More
When ordering my truck, they gave me a no hassle, rock-bottom price. It was within the acceptable range, so I went through Kendall. rock-bottom price. It was within the acceptable range, so I went through Kendall. More
Do not purchase a vehicle from this place. They are very friendly until your new vehicle has minor issues that they do not want to deal with. First issue door wasn’t shutting properly. Sale They are very friendly until your new vehicle has minor issues that they do not want to deal with. First issue door wasn’t shutting properly. Sales agent says “it’s not like you bought a Lexus”. They ended up sending it to body shop that fixed the door. Couple months later I set up an appointment for a recall that we knew when purchasing the vehicle. It was for the rear control panel. The appointment was over a month out. I took the day off work to make sure I could get vehicle in. In addition I had them change oil. Get a call at end of work day telling me they didn’t have the part. Come to find out they never even ordered part until that day and there was no ETA for part. I get that this stuff happens, but don’t try to tell me it’s because appointment got moved up a month early. Your people are the ones that called and moved it up a month. Very poorly managed. More
I initially searched the dealer's web site, found a perfect used truck, and chatted with someone online. Then, I received a call from Matt Breiler in sales shortly thereafter. I made an appointment wi perfect used truck, and chatted with someone online. Then, I received a call from Matt Breiler in sales shortly thereafter. I made an appointment with Matt that afternoon and took my truck home that evening. Matt was extremely gracious and helpful and was not at all a stereotypical used car salesman. He made the whole experience very enjoyable. Additionally, Jeff McConnell in financing made sure everything was perfect with the lender from whom I had pre-approval. He was extremely professional and personable. I highly recommend Matt and Jeff and everyone at Kendall Ford! More
Brett graciously came in on his day off to close our deal on purchasing a 2022 Ford F-150. He was wonderful to work with and very knowledgeable. Thanks, Brett and the Kendall team! on purchasing a 2022 Ford F-150. He was wonderful to work with and very knowledgeable. Thanks, Brett and the Kendall team! More
The salesperson, Greg Henry, treated me with respect, was honest and patient while working through my deal while not trying to over-pressure, which I have never experienced from other car salesmen before. I honest and patient while working through my deal while not trying to over-pressure, which I have never experienced from other car salesmen before. I highly recommend going through him for you vehicle purchase. However, when signing loan and purchase docs, the finance guy was condescending. Saying things like "with credit like yours" in a very condescending manner (when I have average credit only a few points away from good credit and excellent income), and "I can tell people like you won't buy extended warranty so I won't try hard and I already sold alot today". Salesman made my experience wonderful, finance guy tainted it for sure. More
Brett was fantastic, he’s super responsive, easy to work with and very knowledgeable. First experience with Kendall and I’m definitely going to buy from them again!! with and very knowledgeable. First experience with Kendall and I’m definitely going to buy from them again!! More