Kendall Ford of Meridian
Meridian, ID
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We have purchased many vehicles at Kendall, no pressure at all and Thanks to Justin Ramsey it was a great experience and he helped us a lot and also Thanks to Cody Goodan for communicating with us. at all and Thanks to Justin Ramsey it was a great experience and he helped us a lot and also Thanks to Cody Goodan for communicating with us. More
Good prices, nice salesman and manager. Sadly the truck wasn't checked out for issues and cleaned properly before being sold to me. Kendall did fix the camera issue and attempted to recle Sadly the truck wasn't checked out for issues and cleaned properly before being sold to me. Kendall did fix the camera issue and attempted to reclean the vehicle (dirty bed, small paint scuffs on bumper). However, when the truck came back it had a slight dent with a nasty scratch in a bed panel. I called, and Kendall wanted to make it right; an appointment was made and then nobody came to pick up the truck as arranged. Finally after another round of missed appointments, they came and picked up the truck; it came back the same day with less of a deep scratch. After a brief discussion with a Kendall Manager, he apologized and wanted to have the necessary repairs done to make it right. 4 weeks later, it turned out alright - Save yourself the trouble and make sure the vehicle is in perfect condition before taking possession of it, and then don't look back! More
We had a really great experience at Kendall Ford of Meridian. Mike Parr was a great guy to work with and extremely personable. He helped us out along the way and kept us updated. We felt we received a Meridian. Mike Parr was a great guy to work with and extremely personable. He helped us out along the way and kept us updated. We felt we received a very fair trade-in value on our 2013 Explorer and we are loving the 2020 Expedition Limited. Car buying is never stress free but Mike made it enjoyable. There were a few small things on the new car and they credited us without even asking for it. We will definitely use Kendall and Mike again for the next car purchase. #relevant More
Fantastic organization! The entire Kendall Ford team did everything possible to help during the transaction as well as following up after delivery The entire Kendall Ford team did everything possible to help during the transaction as well as following up after delivery More
When ordering my truck, they gave me a no hassle, rock-bottom price. It was within the acceptable range, so I went through Kendall. rock-bottom price. It was within the acceptable range, so I went through Kendall. More
Do not purchase a vehicle from this place. They are very friendly until your new vehicle has minor issues that they do not want to deal with. First issue door wasn’t shutting properly. Sale They are very friendly until your new vehicle has minor issues that they do not want to deal with. First issue door wasn’t shutting properly. Sales agent says “it’s not like you bought a Lexus”. They ended up sending it to body shop that fixed the door. Couple months later I set up an appointment for a recall that we knew when purchasing the vehicle. It was for the rear control panel. The appointment was over a month out. I took the day off work to make sure I could get vehicle in. In addition I had them change oil. Get a call at end of work day telling me they didn’t have the part. Come to find out they never even ordered part until that day and there was no ETA for part. I get that this stuff happens, but don’t try to tell me it’s because appointment got moved up a month early. Your people are the ones that called and moved it up a month. Very poorly managed. More