Kendall Ford of Marysville

I was very happy with the service I received from Baran in finding and selling me the truck that would work for me, as well as all the work he did to make it as quick and smooth as possible to get in and o in finding and selling me the truck that would work for me, as well as all the work he did to make it as quick and smooth as possible to get in and out with the truck when I showed to pick it up, (I live out of state so it was all done over the phone). The dealership looked nice enough,but I didn’t really have time to look around and see what was there to offer. Parts department seemed a little slow, but maybe that’s because I was in a hurry, but they had all the parts I needed. More

Transaction was professional. Would recommend their service. Found the dealership to be clean with excellent amount of inventory. Would recommend their service. Found the dealership to be clean with excellent amount of inventory. More

Eri ck and Mark were extremely professional and went above normal to please me, I would recommend your dealership anytime above normal to please me, I would recommend your dealership anytime More

A easy and understandable experience as a first time car buyer, had a great people to help me. buyer, had a great people to help me. More

In my opinion the sales men, manager and finance they are all very polite and professional. But you need to reduce the whole process from driving the vehicle to going through finance. I was there for 5.5 hou all very polite and professional. But you need to reduce the whole process from driving the vehicle to going through finance. I was there for 5.5 hours and for me that is way too much time there. More

Wonderful in helping to get my family out of an unfortunate situation and find a good condition used car that fit within our budget. Lee was great. unfortunate situation and find a good condition used car that fit within our budget. Lee was great. More

*Buyer Beware* Do NOT purchase a vehicle from this dealership. We bought what they told us was a Ford Gold Certified truck - with only 12k miles on it. Two days after we bought it - we found out the p dealership. We bought what they told us was a Ford Gold Certified truck - with only 12k miles on it. Two days after we bought it - we found out the passenger seat heating element was not installed. The Gold Certified inspection missed it even though it was sold listing BOTH seats as having it. Before the truck hit 30k miles we had to replace the tires and bring into the shop to service the back window defroster. While they were checking out the window defroster, they took a look at why we were experiencing a rough transition between gears 4 and 5 & 8 and 9. After multiple attempts to rebuild the transmission - it ultimately had to be replaced. The week after it was replaced we experienced the same gear transition issues - except worse. After once again taking it back to dealer for its third appt - the service dept is now requesting another new transmission. We are also still waiting on the back window to be replaced. Currently working with Ford customer service/care who requested a buy back along with future repairs. Found out today the vehicle meets Lemon Law Buyback conditions, but that because it was originally sold in Canada and then resold in the US - as a Gold Certified inspected vehicle - that Washington state Lemon Law does not apply to this vehicle. Customer care indicated KENDALL FORD could buy the vehicle back, but as of today - Kendall Ford is refusing to negotiate in good faith. We’ve had this truck only 14 months, the issues started below the 30k mark - and it’s been in the shop for just under 10% of the time we’ve owned it. *Note to buyers - Kendall Ford sells Gold Standard Vehicles with missing parts & elements!! Also please note that you may unsuspectingly purchase a vehicle from this dealership with no recourse. More

Most pleasant experience ever at an auto dealer. Will absolutely return for other auto purchasde.. Will absolutely return for other auto purchasde.. More

Was a absolute great experience and they really worked hard to get me what I wanted hard to get me what I wanted More

We had a great experience buying a car from Kendall Ford of Marysville. Everyone was very friendly and helpful. Both Yaro R., our salesman, and Duke our finance manager were professional, kind, and genuine of Marysville. Everyone was very friendly and helpful. Both Yaro R., our salesman, and Duke our finance manager were professional, kind, and genuine throughout the process of looking for, test driving, and purchasing our vehicle. We are incredibly grateful and happy with our experience and would recommend for anyone looking to buy a car and we would come back again when in need of a new car. More