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Kendall Ford of Marysville

Marysville, WA

4.5
445 Reviews

15900 Smokey Point Blvd

Marysville, WA

98271

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Showing 445 reviews

July 20, 2017

Faulty Used Car I purchased a low mileage Ford Fusion (2010 with 43K miles) from Marysville Ford in Sept. 2016. I admit I should have taken the car to an independent More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think the issues are systemic throughout the organization here.
May 12, 2017

Started good But went seriously wrong they tell you that they're going to work things into your price so that you're not really paying too much more We went fro More

by Kikidoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
rather not just stay away
May 05, 2017

Dishonest scam I have never wrote reviews on anyone. The initial visit here started off good but turned quickly after my test drive. Jayson lied and said the info More

by angelwing80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayson and Jon
April 22, 2017

Bait and Switch Sleazy Dealership Bait and Switch Operation We found a truck that they advertised on Carguru, we offered them the asking price, got a out the door price from them, We More

by Randal Tanabe
Customer Service
Recommend Dealer
No
Employees Worked With
Ron Finance Manager
March 28, 2017

ABSOLUTELY HORRIBLE. GO ANYWHERE ELSE!!!! HORRIBLE!! Went to buy a car 2014 did all the paperwork and leg work over the phone since we live in Spokane. After being told the car was 100% read More

by Jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geoff and Lance
March 25, 2017

"Quick Lane" is misleading unless you think 90 min is fast This is my second bad experience here. The first time I talked with the service manager and he assured me that he was working through several problems More

by Unhappy Ford Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler????
March 22, 2017

ULTIMATE FAIL I recently moved to the area. As a rule, I only have Ford dealerships preform any work or maintenance on my truck. I met with the service writer and e More

by Wendes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John, Susan, Renee, Matt,
March 16, 2017

Bait and switch So my aunt and uncle tried to purchase from out of state agreed on a price and had been told the vehicles would be taken off and make sure that the se More

by kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anonymous
January 18, 2017

Dishonesty is the #1 Policy! I have had endless issues with not only the vehicle I purchased here but every department I have dealt with since the sale. When I purchased the vehic More

by tyhuseman13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan Galatin, Victor Fernandez, Miechelle Poulos, and "Matt the sales Manager"
January 13, 2017

Not customer focused I September of 2016 I bought a brand new 2016 F-150 from Marysville Ford. To begin with they took it back to detail it and it came back with scratches More

by Randy Haskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan the GM
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