Kendall Ford of Marysville

What a bunch of liars. I went to Marysville Ford to buy a used car and trade in a different one. I was not meet by any sale people and had to go inside and ask the front des I went to Marysville Ford to buy a used car and trade in a different one. I was not meet by any sale people and had to go inside and ask the front desk for help. Once I got a sales person I drove the car and wanted to make a deal. I was told about a product called Lojack and the was told it had already been installed on my car. I told them I didn't want it and to remove Lojack. The sales person said they couldn't take it out but would sell it to me at a discount. Once I got to financing the paperwork said it was already installed on my car, but a few weeks later I get a call from the service department and they wanted to set up a date and time of when I could bring my car in to have Lojack installed. More

Lying salesman Ronald Logan Beware of the LoJack scam! Ronald Logan told me after we worked up a deal that the 575 dollar fee for FINANACED AFTER MARKETS (LoJack install) could Beware of the LoJack scam! Ronald Logan told me after we worked up a deal that the 575 dollar fee for FINANACED AFTER MARKETS (LoJack install) could not be removed! They advertise an Internet price and throw this on top wether you asked for it or not is very shady practice. Especially when you ask if it can be removed and told no. If they( marysville ford) are going operate this way they should at least ad the cost in to the advertised price ' More

poor service My husband called and scheduled an appointment for the rear pinion seal and an oil change well we dropped it off the day before and said we needed it My husband called and scheduled an appointment for the rear pinion seal and an oil change well we dropped it off the day before and said we needed it by 3 o'clock the next day so we called and they said they got the oil change done but they don't have the parts for the rear pinion seal so then why did I schedule a appointment to have it done and they just said that we wanted an estimate then why did I get an email that said thanks for scheduling with us for the pinion seal and oil change and inspection... Then we went to pick it IP and took 45 min to get paperwork done when they new we were on our way and they didn't even wash it..really wow we won't be back More

They fit the stereotype of car salesmen Do not trust these people. I bought two vehicles in the past year. One from Jerry Smith Kia in Mt. Vernon and a second from Marysville Ford. Jerry Smi Do not trust these people. I bought two vehicles in the past year. One from Jerry Smith Kia in Mt. Vernon and a second from Marysville Ford. Jerry Smith was fair, fast, and honest. Marysville played nothing but games. First, they like to play the take your car keys to value your trade in and hold on to them so you can't leave game. Then, they tried to low ball me on the trade in and charge me MSRP of a NEW vehicle for a 2012 USED one. After finally getting them to reasonable prices on both (only after saying I would think on it and getting ready to leave), as part of the deal, they were going to install running boards. I was told the total cost to purchase and install the running boards was $1,000 and they would SPLIT that cost with me so that I was only paying $500. The next day, I found the running boards on the NissanUSA website for $184. When I asked the sales manager about this gross discrepancy (why would they charge $800 to install a $200 part) I was told they never agreed to SPLIT the cost. The $500 was the cost of both the part and service (their running boards were twice as much at $360 with $140 install charge). When I asked why their running boards cost TWICE as much as Nissan....no response (btw I bought a Nissan from them). So, I called Nissan. They are going to install BOTH step rails AND a bed extender for me...total cost just over $500. Imagine that! More

Enjoy doing business with them. Marysville Ford parts department is always helpful & friendly to deal with. I enjoy doing business with them. I would recommend them for service. Mik Marysville Ford parts department is always helpful & friendly to deal with. I enjoy doing business with them. I would recommend them for service. Mike @ Dusel Outfitters More

Terrible Sales Experience PLEASE TAKE THE TIME TO READ THIS!! If you plan on purchasing a car from Marysville Ford based on their ADVERTISED online prices and high customer rat PLEASE TAKE THE TIME TO READ THIS!! If you plan on purchasing a car from Marysville Ford based on their ADVERTISED online prices and high customer ratings (Yelp, Google+, Edmunds, etc...), like I was, please BEWARE of sneaky salesmen (in my personal opinion)!!! I've honestly never felt more taken advantage of by a reputable establishment....in particular, I felt poorly informed by both MIKE (sales mgr) and Justin (finance mgr) who were working in conjunction with Dominick Pace (internet sales mgr). I felt poorly informed about an additional ~$900.00 cost for a LoJack System which was already equipped on the car prior to my arrival on the lot!! So, the ADVERTISED sales price of $14,986 was actually $15,781 BEFORE tax. I feel like their advertisements are very misleading because if I am NOT given the option to decline the LoJack System that is already equipped on the car then why don't they advertise the sales price as $15,781?!! Per Justin, my car came "equipped with LoJack which is a pretty cool feature" but never informed me of a cost. I signed off on a LoJack acceptance form but was never told that I had any other option. It has been a VERY stressful week trying to deal with all of this and once I get more time, I will be sure to update this post and share my personal experience in further detail. Thanks for reading! *Purchased a USED car on Tuesday 6/24/2014 More

Stephanie made my car buying experience easy and painless. I was nervous coming in, but she checked pre - owned cars on the lot for me before I came in, and had selected several that perfectly fit m painless. I was nervous coming in, but she checked pre - owned cars on the lot for me before I came in, and had selected several that perfectly fit my requirements. The car I chose is exactly what I need. More

Went to the dealership saturday evening 3/1/2014 in hopes to get a great car buying experience. I have worked in sales for over 5 years and also know how to buy one. I asked the sales representative if the to get a great car buying experience. I have worked in sales for over 5 years and also know how to buy one. I asked the sales representative if the vehicle had ever been in an accident or collision and he said no. Took the car home and went to remove the front license plate to put new plates on, and there were 5 screws fastened into the bumper and the dealership plaque was hiding a huge gaping crack and hole in the bumper. I immediately text messaged the sales representative and was told that it was his sister-in-laws trade in car and that he "forgot" that someone had backed into it. Victor Fernandez, Owner, has taken the initiative and gone the extra mile to correct this issue. Due to his hard work and understanding and care about his customers, I would recommend anyone to purchase a vehicle from him. More

Thank you for helping me, with trading my most needed and loved vehicle in, Great help from Patrick . It was great pleasure to purchase from them. Great experience. Thanks and loved vehicle in, Great help from Patrick . It was great pleasure to purchase from them. Great experience. Thanks More

Mike was personable, knowledgeable & friendly, he listened to our needs & concerns and helped us to get the exact car we were looking for! Marysville Ford worked with our credit and helped us to re e listened to our needs & concerns and helped us to get the exact car we were looking for! Marysville Ford worked with our credit and helped us to re establish our not so good credit Thank you More