Kendall Ford of Marysville

Best service out of all nearby dealerships At first, we had actually been hesitant to go here at all based on the overall star ratings. We are SO glad we went here on a hunch! Their invento At first, we had actually been hesitant to go here at all based on the overall star ratings. We are SO glad we went here on a hunch! Their inventory and customer service were far superior. My guess is that this dealership really cares about ratings and doing a great job, and if there were past bad experiences, they’ve improved and are different now. We had nothing but great service. The whole dealership is nice, new, clean and professional inside and out. We loved every person who helped us. We got an amazing pre-owned Ford F-150 Platinum for a fair price. This was yesterday, so it's still fresh, but no regrets yet! :) Dave helped us when we arrived, and was super nice and helpful even though he's only worked at this particular dealership for a month or two. Lance was our main salesperson and gave exceptional customer service no matter what we threw at him or how long we were taking. He made sure to walk us through all the truck settings and info before we drove away. Start to finish, he really impressed us! The finance guy, Sean, was a pleasure to chat with and gave us great customer service, even though we declined all the warranty/service package offers for our own personal reasons. Everyone we encountered was seriously FAR more pleasant to work with than any other dealership out of 4 others we went to in the area. By comparison, we'd gone to several competitors and received hit-or-miss service at every single one. Employees complaining to us about their lack of training/happiness in their job, at one a manager angrily threw a piece of paperwork at the salesman who was helping us, at another the saleswoman was scatterbrained and couldn't find us any relevant inventory after 45 minutes. We would definitely bring our business and refer friends to Marysville Ford anytime. More

Good buying experience Mr. Mitch Parfitt was professional and explained details of each vehicle I was testing out. Mr. Parfitt at no time was he agressive or pushy during my Mr. Mitch Parfitt was professional and explained details of each vehicle I was testing out. Mr. Parfitt at no time was he agressive or pushy during my truck shopping. He was personal and cared about what I had too say. Explained every step the buying process. I recommend Mr. Parfitt because he’s positive and willing go out of his way to make sure your satisfied with your buying experience. More

Amzing services Made one phone call got in touch with Brad and he has been a tremendous amount of help such a nice person. Very professional and a great buisnessman. Made one phone call got in touch with Brad and he has been a tremendous amount of help such a nice person. Very professional and a great buisnessman. More

GREAT JOB We came in to replace the car that was totaled. Lance showed me a few SUV'S. We went on a good test drive and bought the car. Lance is the BEST ford s We came in to replace the car that was totaled. Lance showed me a few SUV'S. We went on a good test drive and bought the car. Lance is the BEST ford salesperson I've ever worked with. More

Great Experience We have been needing a new truck for sometime but have had some bad equity with our car. And Lance made it possible today to get us a truck! Such grea We have been needing a new truck for sometime but have had some bad equity with our car. And Lance made it possible today to get us a truck! Such great service and him and his team did what he could to get us into the perfect truck. Thanks so happy! More

Great experience!Lance Lance was helpful, friendly and awesome to work with! He really went the extra mile and found us the car, we both are happy with! The car wasn't even Lance was helpful, friendly and awesome to work with! He really went the extra mile and found us the car, we both are happy with! The car wasn't even on the lot yet, and he got us an awesome deal! More

Thank you Lance Very friendly and professional. Not pushy and very informative. My new car is beautiful and affordable! We will be looking for another new car very so Very friendly and professional. Not pushy and very informative. My new car is beautiful and affordable! We will be looking for another new car very soon and will not hesitate to return to Lance and Marysville Ford . More

Great experience Salesman, James Dupuy was very professional and helpful in finding me the best deal on my new Ford F150. I recommend seeing him for your next vehicle Salesman, James Dupuy was very professional and helpful in finding me the best deal on my new Ford F150. I recommend seeing him for your next vehicle purchase. More

Thank you lance Lance took up the challenge of finding me the right car with in the strict parameters of my search. I love my new Ford. Thanks Lance took up the challenge of finding me the right car with in the strict parameters of my search. I love my new Ford. Thanks More

Great time and worth the drive Took care of us the whole time, clean and welcoming dealer!! Was handled with professionalism and quick experience that I recommend! Take the trip at Took care of us the whole time, clean and welcoming dealer!! Was handled with professionalism and quick experience that I recommend! Take the trip at your soonest! More