Kendall Ford of Marysville
Marysville, WA
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Love Marysville Ford Susan was great. She made the process very easy. I would recommend the dealership to all my friends and family. They also have a wonderful service dep Susan was great. She made the process very easy. I would recommend the dealership to all my friends and family. They also have a wonderful service department. More
Smooth, efficient and professional If you find a car you like here than I would recommend working with pere and tom. Both were very kind and respectful. Wasn't pushy at all. The interne If you find a car you like here than I would recommend working with pere and tom. Both were very kind and respectful. Wasn't pushy at all. The internet rep Pere was very informative about the vehicle when I called in. Tom the sales rep was very kind and easy to work with. More
Bad news stay away I was told on the phone that they would match the trade in offered by another dealership. So I drove 2 hours I got there found a truck that I wanted. I was told on the phone that they would match the trade in offered by another dealership. So I drove 2 hours I got there found a truck that I wanted. Only to find out that they lied and went back on there word to match the trade. I had given them all the information for my SUV including the vin so they had all the airbags information on my car before I left. They could have told me before I wasted 8 hours of my day driving a spending time at this dealership. Shady practices. More
Pete great sales man Pete was great guy got the truck we needed even had our 4 yr he took him to watch movies in there children’s area , made sure everything went smoothly Pete was great guy got the truck we needed even had our 4 yr he took him to watch movies in there children’s area , made sure everything went smoothly, had such a great time, he didn’t play around with us like most dealerships he went straight to the point even test drive twice to make sure we liked our truck !!!! Thanks Pete will be back !!!!!! More
Best service out of all nearby dealerships At first, we had actually been hesitant to go here at all based on the overall star ratings. We are SO glad we went here on a hunch! Their invento At first, we had actually been hesitant to go here at all based on the overall star ratings. We are SO glad we went here on a hunch! Their inventory and customer service were far superior. My guess is that this dealership really cares about ratings and doing a great job, and if there were past bad experiences, they’ve improved and are different now. We had nothing but great service. The whole dealership is nice, new, clean and professional inside and out. We loved every person who helped us. We got an amazing pre-owned Ford F-150 Platinum for a fair price. This was yesterday, so it's still fresh, but no regrets yet! :) Dave helped us when we arrived, and was super nice and helpful even though he's only worked at this particular dealership for a month or two. Lance was our main salesperson and gave exceptional customer service no matter what we threw at him or how long we were taking. He made sure to walk us through all the truck settings and info before we drove away. Start to finish, he really impressed us! The finance guy, Sean, was a pleasure to chat with and gave us great customer service, even though we declined all the warranty/service package offers for our own personal reasons. Everyone we encountered was seriously FAR more pleasant to work with than any other dealership out of 4 others we went to in the area. By comparison, we'd gone to several competitors and received hit-or-miss service at every single one. Employees complaining to us about their lack of training/happiness in their job, at one a manager angrily threw a piece of paperwork at the salesman who was helping us, at another the saleswoman was scatterbrained and couldn't find us any relevant inventory after 45 minutes. We would definitely bring our business and refer friends to Marysville Ford anytime. More
Good buying experience Mr. Mitch Parfitt was professional and explained details of each vehicle I was testing out. Mr. Parfitt at no time was he agressive or pushy during my Mr. Mitch Parfitt was professional and explained details of each vehicle I was testing out. Mr. Parfitt at no time was he agressive or pushy during my truck shopping. He was personal and cared about what I had too say. Explained every step the buying process. I recommend Mr. Parfitt because he’s positive and willing go out of his way to make sure your satisfied with your buying experience. More
Amzing services Made one phone call got in touch with Brad and he has been a tremendous amount of help such a nice person. Very professional and a great buisnessman. Made one phone call got in touch with Brad and he has been a tremendous amount of help such a nice person. Very professional and a great buisnessman. More
GREAT JOB We came in to replace the car that was totaled. Lance showed me a few SUV'S. We went on a good test drive and bought the car. Lance is the BEST ford s We came in to replace the car that was totaled. Lance showed me a few SUV'S. We went on a good test drive and bought the car. Lance is the BEST ford salesperson I've ever worked with. More
Great Experience We have been needing a new truck for sometime but have had some bad equity with our car. And Lance made it possible today to get us a truck! Such grea We have been needing a new truck for sometime but have had some bad equity with our car. And Lance made it possible today to get us a truck! Such great service and him and his team did what he could to get us into the perfect truck. Thanks so happy! More
Great experience!Lance Lance was helpful, friendly and awesome to work with! He really went the extra mile and found us the car, we both are happy with! The car wasn't even Lance was helpful, friendly and awesome to work with! He really went the extra mile and found us the car, we both are happy with! The car wasn't even on the lot yet, and he got us an awesome deal! More