Kendall Ford of Marysville

I gave this dealership one star because I couldn't give less. Purchased the truck in 23 about June. Got it home and there were a few issues. So brought it back next day. #1 was a door seal which was leakin less. Purchased the truck in 23 about June. Got it home and there were a few issues. So brought it back next day. #1 was a door seal which was leaking, #2 was a shimmy in the front end. They took it for a drive and said that they didn't feel a shimmy (of coarse they didnt). What should have happened is leave it with us Mr white and we will balance the fronts for you. We were gone for several months so didn't bother with it. We are ready to go again for a trip with the truck so got an oil change and wheel balance and tire rotation. Went to pick it up and service said that the front left wheel is bent and needs to be replaced. They-service said that they put extra weights on the right side to compensate for the left rim shimmy, please tell me how that would work. Like i said bald faced liers. I said that we had this discussion the day after I brought it, of coarse they denied this and there was nothing written down. First of all if the tires were rotated it should now be on the back, right? They also said that the original warranty won't cover it and neither will our extended that we spent $4000.00 on. The fact is I mentioned this the day after I brought it home. I looked up wheels online and they are around 200.00-300.00 there price is $1300.00. This is how it works, they purchase a wheel, sell it to parts after mark up, parts marks it up and sells to service who marks it up and sells to customer. I know this because I used to sell to auto dealers. The other issue is there is an oil leak, I called service to get the work done (through warranty) there answer was this. We have to check to see if your bumper to bumper warranty will cover this. Derek the sales manager bald faced lied to me. I will never deal with this company again, in fact not yet done with these jerks. More

Everyone at Kendall Ford, Marysville, WA, was FANTASTIC. Brad was the easiest going, straight forward car salesman ever. The team stayed up past 10PM to process our sale. We also love the (non-Ford) car we Brad was the easiest going, straight forward car salesman ever. The team stayed up past 10PM to process our sale. We also love the (non-Ford) car we found there! More

My second time trade and bought from this same dealer. They are great and my salesperson was great, friendly and helpfully to listen what I want on the 2024 Ford Bronco Sport. The buying progress went sm They are great and my salesperson was great, friendly and helpfully to listen what I want on the 2024 Ford Bronco Sport. The buying progress went smoothly speedy to get done. They are great and friendly! Thanks! More

One of the best buying experiences I've had in 62 years! What made it exceptional was Randy Gage in Sales. From the moment I met Randy my buying experience skyrocketed! Randy was great to work with befor What made it exceptional was Randy Gage in Sales. From the moment I met Randy my buying experience skyrocketed! Randy was great to work with before, during, and after the purchase. He was professional, personable, and relational. All salepersons should be like Randy Gage! More

Excellent purchase experience. Almost no wait time between test drive and the drive home. Everyone was first rate Almost no wait time between test drive and the drive home. Everyone was first rate More

I was happy with the transaction. Erik and John were great. I recommend them to anyone in the market for a new vehicle. Erik and John were great. I recommend them to anyone in the market for a new vehicle. More

Very helpful and professional in every facet of our vehicle shopping and purchase experience. Thanks for getting us into this vehicle! vehicle shopping and purchase experience. Thanks for getting us into this vehicle! More

Jonathan, the sales person was very professional and knowledgeable. He worked with me to get a price that I was good with and ensured the vehicle was prepared for me to leave with it the same day. He di knowledgeable. He worked with me to get a price that I was good with and ensured the vehicle was prepared for me to leave with it the same day. He did a great job. More

My salesman was Maliki and he was excellent. He stayed late and he showed such patience with my family. We were left without transportation and he found the perfect car for us. I love driving He stayed late and he showed such patience with my family. We were left without transportation and he found the perfect car for us. I love driving the tiguan. More

Andrew went above and beyond to get me into the right car for me and my family. He was professional and so helpful. Andrew was personable and knew all our names and took time showing my girls all the gadgets for me and my family. He was professional and so helpful. Andrew was personable and knew all our names and took time showing my girls all the gadgets in the car and how to use them! I would send others to him! More