
Kendall Ford of Marysville
Marysville, WA
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Brad is an excellent employee. He is professional, knowledgeable, patient, and kind, and he is a great asset to the Ford Team. Tom, from the Finance Department is also knowledgeable and personable. W knowledgeable, patient, and kind, and he is a great asset to the Ford Team. Tom, from the Finance Department is also knowledgeable and personable. We have purchased MANY Ford Vehicles from Marysville/Kendall Ford and appreciate the laid back, non invasive, sales approach and your continued commitment on what is best for your customers. More
Do not ever do business with this dealership. My son bought a car from them. When he had a warranty issue with the transmission. The told him that all parts are backordered. And he could not get a loane bought a car from them. When he had a warranty issue with the transmission. The told him that all parts are backordered. And he could not get a loaner car. Because (get this) the rental agency they deal with was out of Ford vehicles. And they would not let him rent another make. When we called for corporate to complain. Marysville Ford miraculously found a part. And said it would be ready today. So he walked 2 miles to the dealership. Turns out it wasn't ready. And still wont give home a loaner. So 2 mile walk back home. More
The best vehicle buying experience ever!! My husband & I had the very best, stress free experience buying a car. Shay Mailloux is so genuine and kind. Shay never made us feel pressured. He ans My husband & I had the very best, stress free experience buying a car. Shay Mailloux is so genuine and kind. Shay never made us feel pressured. He answered all our questions and helped us get the best deal. Shawn finished up the transaction with financing, and the way he took the time to explain everything was awesome! We highly recommend going to Marysville Ford.......don't forget to ask for Shay! More
Superior customer service My daughter and I were a little nervous about the process of buying a newer SUV. From the minute we met Chris Zuzula, we were put to ease. He was extr My daughter and I were a little nervous about the process of buying a newer SUV. From the minute we met Chris Zuzula, we were put to ease. He was extremely knowledgeable on all aspects of the SUV. He answered all our questions in a calm professional manner. The whole process was done in a few hours. We were extremely impressed with the whole transaction! He even took our picture in front of my 2018 SUV. Thank you! Celia Gordon More
Poor diagnostic/wrong diagnosis 2007 F-150 with shuddering between 40 and 50 mph. Had truck for two days and concluded bad transmission. Could be torque converter or may need entire 2007 F-150 with shuddering between 40 and 50 mph. Had truck for two days and concluded bad transmission. Could be torque converter or may need entire transmission replaced ($1,800-$5,000). I took it to another mechanic who diagnosed it as misfires. We paid this guy $700 to replace all coils, springs, and boots. Problem solved. I will not return to this dealership. More
My best experience ever in 25 yrs of vehicle ownership! This is the fifth vehicle I have purchased over the years, so I am a knowledgeable consumer. By far this was my best experience purchasing a used vehi This is the fifth vehicle I have purchased over the years, so I am a knowledgeable consumer. By far this was my best experience purchasing a used vehicle. Dylan bent over backwards to serve us in a genuinely caring way and to make certain our experience was a great one. We not only walked out with a good deal on a great vehicle, but were treated as more than just simply customers. I will definitely refer friends here as well as to Dylan. More
Surprisingly Easy Flew up from Oregon and was extremely pleased with the buying experience. Mark B. was efficient, friendly, and great to work with. Purchase was smoo Flew up from Oregon and was extremely pleased with the buying experience. Mark B. was efficient, friendly, and great to work with. Purchase was smooth and very relaxed. Thank You, Mark! More