Kendall Ford of Marysville
Marysville, WA
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Always nervous to buy a car, but when I found a deal from four hours away I was even more nervous that I would be tricked once I walk through the door. I worked on the deal line with Shay, and he was fantast four hours away I was even more nervous that I would be tricked once I walk through the door. I worked on the deal line with Shay, and he was fantastic the whole way understanding the distance I would have to come to the dealership. He even picked me up from the airport and let me test drive the truck on the way back. No pressure deal and a great price, The best I found on a new F150 in the Northwest. I would definitely recommend Kendall Ford and Shay as a salesman everyone should talk to her looking for a new car. More
Temporarily editing my review. Have been in contact with Susan, and the truck is currently back with them for repair. I am happy with how conversations have been going, and am optimistic I will be completel Susan, and the truck is currently back with them for repair. I am happy with how conversations have been going, and am optimistic I will be completely changing this review to 5 stars soon More
I loved everything about the whole experience to be honest. I am 28 years old and I had never bought a car on my own before. I've never even visited a dealership for myself. I was really worried I'd honest. I am 28 years old and I had never bought a car on my own before. I've never even visited a dealership for myself. I was really worried I'd get taken advantage of due to my lack of knowledge..I felt like the best type of prey for a salesman. But then I met Pete Albea and he completely changed everything I thought about car salesman. He has an amazing bubbly personality and a laugh that is contagious. He seems to love his job and also be light about things at the same time. He helped me with the signing up process and while we were doing my application he accidentally lost all of the information he had spent 20 minutes typing. Rather than spend another 20 minutes retyping and asking all the same questions again..he let me type everything out myself (I type 110wmp @ 98%) and we blew through all of it. I did find out some bad news initially but Pete wouldn't give up and wasn't going to let the negative affect the situation. These guys were absolutely set on selling me a car and they were going to do all the work it took to do so. The other salesman Sena (sp?) was also very professional and amazing. I didn't give up and Sena worked with the bank and most importantly WITHIN MY MEANS and managed to find me the perfect car for 500 down and low payments! Pete sat with me and helped me call around for insurance at 7pm while we did paperwork and got the last things in order. I left with a like new 2009 Kia Optima that I am absolutely in love with. 100% would recommend ANYONE looking for an amazing deal and amazing salesmen..go here!! Thank you guys!!! More
Brad is an excellent employee. He is professional, knowledgeable, patient, and kind, and he is a great asset to the Ford Team. Tom, from the Finance Department is also knowledgeable and personable. W knowledgeable, patient, and kind, and he is a great asset to the Ford Team. Tom, from the Finance Department is also knowledgeable and personable. We have purchased MANY Ford Vehicles from Marysville/Kendall Ford and appreciate the laid back, non invasive, sales approach and your continued commitment on what is best for your customers. More
Do not ever do business with this dealership. My son bought a car from them. When he had a warranty issue with the transmission. The told him that all parts are backordered. And he could not get a loane bought a car from them. When he had a warranty issue with the transmission. The told him that all parts are backordered. And he could not get a loaner car. Because (get this) the rental agency they deal with was out of Ford vehicles. And they would not let him rent another make. When we called for corporate to complain. Marysville Ford miraculously found a part. And said it would be ready today. So he walked 2 miles to the dealership. Turns out it wasn't ready. And still wont give home a loaner. So 2 mile walk back home. More
The best vehicle buying experience ever!! My husband & I had the very best, stress free experience buying a car. Shay Mailloux is so genuine and kind. Shay never made us feel pressured. He ans My husband & I had the very best, stress free experience buying a car. Shay Mailloux is so genuine and kind. Shay never made us feel pressured. He answered all our questions and helped us get the best deal. Shawn finished up the transaction with financing, and the way he took the time to explain everything was awesome! We highly recommend going to Marysville Ford.......don't forget to ask for Shay! More
Superior customer service My daughter and I were a little nervous about the process of buying a newer SUV. From the minute we met Chris Zuzula, we were put to ease. He was extr My daughter and I were a little nervous about the process of buying a newer SUV. From the minute we met Chris Zuzula, we were put to ease. He was extremely knowledgeable on all aspects of the SUV. He answered all our questions in a calm professional manner. The whole process was done in a few hours. We were extremely impressed with the whole transaction! He even took our picture in front of my 2018 SUV. Thank you! Celia Gordon More