Kendall Ford of Marysville

Customer service could be better in parts department and communication as well, felt like i was burden when asking questions about the car I paid $60,000 for. communication as well, felt like i was burden when asking questions about the car I paid $60,000 for. More

Always appreciate the service at Quick Lane. I know they're doing exactly what they said was done. The employees were pleasant. I appreciate Saturday appointments since I work full time. they're doing exactly what they said was done. The employees were pleasant. I appreciate Saturday appointments since I work full time. More

Shay was great to deal with throughout the whole process of custom ordering my 2020 F250. Once it arrived he showed me how everything works. of custom ordering my 2020 F250. Once it arrived he showed me how everything works. More

Warranty issue We typically would get our oil change done here and they would flag other issues but not say that the issue needs to be fixed....just a watch items. D We typically would get our oil change done here and they would flag other issues but not say that the issue needs to be fixed....just a watch items. During this last visit they identified that the Steering box needed to be replaced due to leaking (a watch item in the past). When we agreed to have it fixed based in the cost quoted as a "watch item", they said instead of ~$135 it would be $1,260. The prior quote was when the F250 was under warranty. Nothing was said at that time. Now we are screwed and even after an appeal, it was still rejected. Seams real dishonest that they would not identify that our warranty was almost ready to expire. More

I was not happy with the 1400 dollar bill to change a 50 dollar water pump on a car I paid 1500 dollars for.I didn't feel it was right I was charged for the mech breaking bolts off. I would have been happy dollar water pump on a car I paid 1500 dollars for.I didn't feel it was right I was charged for the mech breaking bolts off. I would have been happy to be advised bolts at risk of breaking and given the opportunity to choose. Instead I was held over a barrel after they were broken. The cost originally was quite exorbitant and should have covered any mishaps. That's why I took it there. On a positive note I was able to negotiate some of the added cost. More

Oddball Trade In Kendall had the exact truck I had been shopping for at an attractive price. They worked diligently to work with me and another dealer to liquidate my Kendall had the exact truck I had been shopping for at an attractive price. They worked diligently to work with me and another dealer to liquidate my 1938 Ford so I had sufficient funds to buy the new truck. Andrew, Kobie Erik and Zane all worked to make this a pleasurable buying experience. They were the first dealership I looked at and the last dealership I looked at. The other 4 dealerships I went to in between could take lessons. More

Oil change, windshield wipers replaced Went in to get oil change and new wipers and was greeted by a very nice service person and he said it would be done in about 1.5 hours and would rotat Went in to get oil change and new wipers and was greeted by a very nice service person and he said it would be done in about 1.5 hours and would rotate tires and would let me know if there were any problems, they checked for my extended warranty, and called and told me i needed a new battery, the warranty did not pay, I paid, and was very satisfied with the service. Virginia Ortiz More

oil change and tire rotation Took my 2019 Explorer to Kendall Ford for its first 5,000 mile oil change and tire rotation. The service staff was very friendly, courteous and profes Took my 2019 Explorer to Kendall Ford for its first 5,000 mile oil change and tire rotation. The service staff was very friendly, courteous and professional and the service itself was excellent and very fast. This is my first time dealing with Kendall Ford and I would definitely recommend them to anyone. More

I haven't even gotten my car yet and today will be the 4th day. I think I should get a proration due to me not having the car yet. Already done paid for my insurance that I dont even have a car yet. 4th day. I think I should get a proration due to me not having the car yet. Already done paid for my insurance that I dont even have a car yet. More

Great people, easy process! Jared and team helped me out of a jam and into a 2019 F-150 XLT! Took some doing but he worked through all the issues and got me rolling again. Than Jared and team helped me out of a jam and into a 2019 F-150 XLT! Took some doing but he worked through all the issues and got me rolling again. Thanks, Jared! More