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Kendall Ford of Marysville

Marysville, WA

4.5
446 Reviews

15900 Smokey Point Blvd

Marysville, WA

98271

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Showing 446 reviews

August 15, 2021

They took really good care of me(and my car, of course) and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is aw More

by joda2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Damewood
Aug 20, 2021 -

Kendall Ford of Marysville responded

Thank you for sharing your positive experience!

August 14, 2021

The Quick Lane service agent was excellent. She was a very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! More

by Clarence
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Aug 20, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

July 25, 2021

The crew went out of their way to ensure I got the truck I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away More

by BangDupp
Recommend Dealer
Yes
Employees Worked With
Tony, Mike
July 10, 2021

I needed some service on short notice. While they're service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was More

by austinemac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 15, 2021 -

Kendall Ford of Marysville responded

Hi Austinemac, we are very happy to have provided you with such a positive experience!

June 14, 2021

We had a pre-inspection done here and in the middle of no where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place s More

by Lincboyington
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio
Jun 23, 2021 -

Kendall Ford of Marysville responded

Hello Jennifer, our Manager, Mike, will be contacting you shortly so we can discuss this matter directly. We look forward to speaking with you.

Jun 23, 2021 -

Lincboyington responded

Kendall ford has made it right. They are retraining their staff, made some staffing changes and even paid for our troubles. Thank you kendall ford!

June 08, 2021

Great service writer. Great overall service. Truck was completed in a timely manner. Will definitely be back for service when truck needs another oil change. More

by Ford F-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 09, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

June 05, 2021

I took my 2014 Ford Escape into Kendall Ford of Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have do More

by kinzeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Wheatcroft, Amber Holguin, Nicole, Salcido, Jennifer Artim
Jun 08, 2021 -

Kendall Ford of Marysville responded

Your wonderful feedback and rating mean a lot to us.

May 30, 2021

The service department was great. They kept me informed on the progress of work being performed and when the work would be completed. The vehicle was ready when they said it would be. More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin kilby
Jun 02, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

April 14, 2021

Always great service, with friendly and very knowledgeable staff. Even though I must drive an hour for service, I have never hesitated to make the drive considering the service that I have alwa More

by Otter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillan
May 12, 2021 -

Kendall Ford of Marysville responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 13, 2021

Frank in service has been great to work with. With the issues we have had with our vehicle he kept me informed and finally got the problem resolved when others couldn't. More

by robr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
May 12, 2021 -

Kendall Ford of Marysville responded

Robr, we really appreciate your positive review!

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