
Kendall Ford of Marysville
Marysville, WA
Filter Reviews by Keyword
By Type
Showing 446 reviews
They took really good care of me(and my car, of course) and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is aw and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is awesome. More
The Quick Lane service agent was excellent. She was a very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! More
The crew went out of their way to ensure I got the truck I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away feeling I got the best deal possible. More
I needed some service on short notice. While they're service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was VERY pleased with their willingness to help and they got me my truck back in time to tow my travel trailer for the 4th of July vacation my family had planned. Thanks Christina and team! More
We had a pre-inspection done here and in the middle of no where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place s where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place said passed their inspection. The refuse to refund, their communication is terrible. We are now out an additional $600+ and lost all of our Reservations on our vacation because of the delay. Costing us hundreds more in hotels. All we asked for was a refund of our services and they refuse. After researching this company, I have seen tons of reviews with the same complaints. A class action lawsuit seems the only way to get through to this company. More
Great service writer. Great overall service. Truck was completed in a timely manner. Will definitely be back for service when truck needs another oil change. completed in a timely manner. Will definitely be back for service when truck needs another oil change. More
I took my 2014 Ford Escape into Kendall Ford of Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have do Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have done all my Ford vehicles since 2006. There customer service has always been exceptional and their employees are extremely customer friendly. There employees in the service department & quick lane are very well trained & highly professional. I have recommended them highly to all my friends. More
The service department was great. They kept me informed on the progress of work being performed and when the work would be completed. The vehicle was ready when they said it would be. on the progress of work being performed and when the work would be completed. The vehicle was ready when they said it would be. More
Always great service, with friendly and very knowledgeable staff. Even though I must drive an hour for service, I have never hesitated to make the drive considering the service that I have alwa knowledgeable staff. Even though I must drive an hour for service, I have never hesitated to make the drive considering the service that I have always received More
Frank in service has been great to work with. With the issues we have had with our vehicle he kept me informed and finally got the problem resolved when others couldn't. issues we have had with our vehicle he kept me informed and finally got the problem resolved when others couldn't. More