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Kendall Ford of Marysville

Marysville, WA

4.5
429 Reviews

15900 Smokey Point Blvd

Marysville, WA

98271

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Showing 429 reviews

October 09, 2021

Kendall Ford has a good selection of Ford trucks, as well as other brand vehicles. I contacted them via their webpage and established an appointment without problems. Upon arrival the sales representative ha More

by F350
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malyki Dancer
Oct 13, 2021 -

Kendall Ford of Marysville responded

Thank you for sharing your positive experience!

September 07, 2021

Long story but not good experience after purchase of new vehicle promises were made but were not kept !! Will not buy there again and would not recommend them. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember
Sep 11, 2021 -

Kendall Ford of Marysville responded

Hello Jeff, we would like to address your concerns regarding your recent vehicle purchase. Please give our General Manager, Vince, a call at 360-659-4000 at your earliest convenience. Thank you and we look forward to speaking with you.

August 24, 2021

Fantastic service! Went for my first oil change in a vehicle new to me. Wasn’t sure what to expect, the associate was great! Made me aware of what they were doing and when done let me know the shape of More

by jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Smyser
Sep 08, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

August 15, 2021

They took really good care of me(and my car, of course) and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is aw More

by joda2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Damewood
Aug 20, 2021 -

Kendall Ford of Marysville responded

Thank you for sharing your positive experience!

August 14, 2021

The Quick Lane service agent was excellent. She was a very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! More

by Clarence
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Aug 20, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

July 25, 2021

The crew went out of their way to ensure I got the truck I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away More

by BangDupp
Recommend Dealer
Yes
Employees Worked With
Tony, Mike
July 10, 2021

I needed some service on short notice. While they're service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was More

by austinemac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Jul 15, 2021 -

Kendall Ford of Marysville responded

Hi Austinemac, we are very happy to have provided you with such a positive experience!

June 14, 2021

We had a pre-inspection done here and in the middle of no where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place s More

by Lincboyington
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergio
Jun 23, 2021 -

Kendall Ford of Marysville responded

Hello Jennifer, our Manager, Mike, will be contacting you shortly so we can discuss this matter directly. We look forward to speaking with you.

Jun 23, 2021 -

Lincboyington responded

Kendall ford has made it right. They are retraining their staff, made some staffing changes and even paid for our troubles. Thank you kendall ford!

June 08, 2021

Great service writer. Great overall service. Truck was completed in a timely manner. Will definitely be back for service when truck needs another oil change. More

by Ford F-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 09, 2021 -

Kendall Ford of Marysville responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

June 05, 2021

I took my 2014 Ford Escape into Kendall Ford of Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have do More

by kinzeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Wheatcroft, Amber Holguin, Nicole, Salcido, Jennifer Artim
Jun 08, 2021 -

Kendall Ford of Marysville responded

Your wonderful feedback and rating mean a lot to us.

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