Kendall Ford of Marysville
Marysville, WA
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Kendall Ford has a good selection of Ford trucks, as well as other brand vehicles. I contacted them via their webpage and established an appointment without problems. Upon arrival the sales representative ha as other brand vehicles. I contacted them via their webpage and established an appointment without problems. Upon arrival the sales representative had the vehicles I had chosen ready for my viewing and test drive. Malyki the sales person walked me through all features and options before I decided for the vehicle I was planning to purchase. It actually was fun working with Malyki, a very friendly, uncomplicated and straight forward individual. There was not much negotiation room because the vehicle was recently reduced, but I believe that I still got a decent deal compared to pricing at dealerships around Seattle. More
Long story but not good experience after purchase of new vehicle promises were made but were not kept !! Will not buy there again and would not recommend them. vehicle promises were made but were not kept !! Will not buy there again and would not recommend them. More
Fantastic service! Went for my first oil change in a vehicle new to me. Wasn’t sure what to expect, the associate was great! Made me aware of what they were doing and when done let me know the shape of vehicle new to me. Wasn’t sure what to expect, the associate was great! Made me aware of what they were doing and when done let me know the shape of my vehicle! I’ll be going back again for future services! More
They took really good care of me(and my car, of course) and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is aw and when I couldn't get a rental they provided me with a car. Everyone was friendly and upbeat which I really appreciated. Charles Damewood is awesome. More
The Quick Lane service agent was excellent. She was a very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! very good communicator and did a good job explaining my Ford Pass benefits. Pleasant and very customer friendly individual! More
The crew went out of their way to ensure I got the truck I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away I was looking for with the features I wanted. Not once did I feel pressured or uncomfortable. Considering these trying times of shortages I came away feeling I got the best deal possible. More
I needed some service on short notice. While they're service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was service department was booked for weeks, Christina advised that if I drop my truck off, there was a chance they could get to it. She was right! I was VERY pleased with their willingness to help and they got me my truck back in time to tow my travel trailer for the 4th of July vacation my family had planned. Thanks Christina and team! More
We had a pre-inspection done here and in the middle of no where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place s where on our road trip broke down. The after hours mechanic we found in the next town discovered a filthy air filter. An air filter that this place said passed their inspection. The refuse to refund, their communication is terrible. We are now out an additional $600+ and lost all of our Reservations on our vacation because of the delay. Costing us hundreds more in hotels. All we asked for was a refund of our services and they refuse. After researching this company, I have seen tons of reviews with the same complaints. A class action lawsuit seems the only way to get through to this company. More
Great service writer. Great overall service. Truck was completed in a timely manner. Will definitely be back for service when truck needs another oil change. completed in a timely manner. Will definitely be back for service when truck needs another oil change. More
I took my 2014 Ford Escape into Kendall Ford of Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have do Marysville for its 5,000 mile regular service & tire rotation. I purchased my Ford Escape from Marysville Ford/KendallFord of Marysville as I have done all my Ford vehicles since 2006. There customer service has always been exceptional and their employees are extremely customer friendly. There employees in the service department & quick lane are very well trained & highly professional. I have recommended them highly to all my friends. More