Kendall Ford of Anchorage

Best used caar buying experience. Wow! This was the best used car buying experience I have ever had. The salesman was knowledgeable, honest, not pushy, friendly and easy to talk to. Wow! This was the best used car buying experience I have ever had. The salesman was knowledgeable, honest, not pushy, friendly and easy to talk to. The vehicle was in great condition inside and out and priced very well and they even knocked $500 off the price. Even though I don't live in Anchorage, Kendall is paying to get the vehicle detailed and chips in the windshiels repaired when I get the vehicle back to my home town. This was my first time dealig with Kendall Ford and I definitely recommend them and will be paying them a visit the next time I need another vehicle. More

Service from the Heart! - Jingle Professionalism at its best! Bought my daughter a brand new 2017 Ford Escape.I appreciate how respectful and professional Jack was from letting my Professionalism at its best! Bought my daughter a brand new 2017 Ford Escape.I appreciate how respectful and professional Jack was from letting my daughter do her test drive until the final sale was done. He represents FORD very well in the way he carries himself professionally and his knowledge with SUV. His manager Brian is also very professional, kind and straightforward. Really good team. Last but never the least, Nick of Financing. In the business of me, me, me-Nick’s sincerity, honesty and genuine service from the heart shines through. He is bright, professional and has a very positive attitude about everything. The twin brothers ED and NICK are the real gem in this company. I highly recommend giving them the raise and the promotion they deserve. What they do are service from the heart and it shines through every time they talk with their clients. I will not stop referring clients to ED. There is something pure and sincere about this person that FORD should be very proud of. On a separate note, thank you to Christopher of Parts and Matt- in Service. I’ve been a loyal CAL customer for years and these two were always amazing. They always know how to take care of all my trucks! I am always happy. KUDOS to Ford for having these amazing people. More

Purchased a used SUV for the family. Worked with Joseph! I was interested in a particular vehicle that cal worthington had on their lot. I already looked at a few other vehicles and pretty much had my mind I was interested in a particular vehicle that cal worthington had on their lot. I already looked at a few other vehicles and pretty much had my mind set on what I was going to buy at another dealer but decided to take a look at cal worthington since they had one on the lot. I worked with Joseph, he was SUPER easy to work with. He texted me to work out times to meet, I explained what I was willing to pay ahead of time etc. After I got to cal's, the car was in detail and it took a few minutes for them to bring it out. The exterior was done, but the interior hadn't been touched. The vehicle was in rougher shape than the others I was looking at but decided to take it for a drive and then see if they could work on the price since it was used and older and in worse shape than the one I was interested in at another dealer. I was up front and honest with them, I didn't feel like I was low balling them and let them know if they couldn't make a deal I already had my mind made up the same vehicle on someone elses lot. Within 5 minutes of getting back to the lot Joseph handed me over to Ed and we made a deal at a very fair price. I didn't feel like I was getting a hard sale or treated with a pressure sale. This vehicle was a present for my wifes birthday, Ed threw in a free oil change and a tank of gas. I texted Joseph later and let him know I was coming by with the wife but she had no idea I already purchased it. Joseph met with her and he did a great job! He even made sure the carpets were shampoo'd. My experience with Jospeh, Ed and the financing gentleman were all quick, easy and FAST. If your going to look at a used car and already know what you want deal with this team. These guys rock! Kendall H. More

Oil change and tire rotation I had a 0930 appointment for an oil change, tire rotation, and overall check. I didn't get my truck back for over 4 hours. This is the worst experienc I had a 0930 appointment for an oil change, tire rotation, and overall check. I didn't get my truck back for over 4 hours. This is the worst experience I ever had at any dealership. I will never recommend this place to anyone. More

Terrible Maintenance Service Cal Worthington would be rolling in his grave if he knew how bad his service department is. I arranged with Gabriel three weeks in advance to have my Cal Worthington would be rolling in his grave if he knew how bad his service department is. I arranged with Gabriel three weeks in advance to have my water pump replace on my 2008 F250 diesel and after two days sitting at the dealer nothing happen and no repairs were made, this has happened to me several times in the last 5 years. This will continue to happen until they hire another diesel mechanic because at this time they only have 1 diesel mechanic for the greater Anchorage area. My only option is to drive to Kenai or Wasilla for further maintenance work. More

Couldn't be easier This place is by far the best car experience ever. I've been going through just about every car lot in Anchorage to find the best deal. Cal Worthingto This place is by far the best car experience ever. I've been going through just about every car lot in Anchorage to find the best deal. Cal Worthington Ford has shown to have already the greatest inventory selection and the kindest sales team. No one even compares to the the simplicity the no pressure sales or the, quick sales process. Thanks to everyone who made it possible to get a new F-150 and keep up the amazing work More

2016 F150 Happy Customer I recently traded in my Ram for a 2016 Ford F150. Ryan and Jack with Cal Worthington Anchorage were extremely helpful and knowledgeable. They were s I recently traded in my Ram for a 2016 Ford F150. Ryan and Jack with Cal Worthington Anchorage were extremely helpful and knowledgeable. They were straight shooters and gave me the buyer all the info I needed to make an informed decision. I recommend to anyone interested in a Ford to go talk with Ryan and Jack. More

Beware of Cal Worthington!! BEWARE OF CAL WORTHINGTON!! We purchased a used 2014 Ford Expedition and were told that we were making a "great" purchase only to find out ONE day lat BEWARE OF CAL WORTHINGTON!! We purchased a used 2014 Ford Expedition and were told that we were making a "great" purchase only to find out ONE day later that it started to make a noise from the front end. Not only that, the detail crew scraped the paint off on the dashboard panel and Vern Bonnet said they were not willing to replace it even though they damaged it! I called about the whining noise and the service department scheduled an appointment past the 10 days exchange trial. They didn't fix the noise problem, we later found out that the 4WD in the vehicle does not work properly, the vehicle sounds like it's going to die. We went in again and talked to Ryan Carter about the 4WD issue, he said he "wanted to make us happy" and implied that we could do an exchange because of the issues we were having. We spent 6 hours at the dealership driving around other vehicles of interest, thinking that we could do an exchange because of our horrible experience with the vehicle. Went in the next day and spoke with Ryan again and he implied AGAIN that we could do an exchange. He told us to come in and talk to Vern to finish the exchange, so we did. Vern told us that Ryan stated that he didn't imply about an exchange at all, even though Ryan had a salesman named Don Miller show us different vehicles. Vern lied straight to our faces, we were very upset. Cal Worthington claims they do a 200+ point check on used vehicles, well this isn't true. If you want poor management, poor customer service, and poor communication, you go see Cal, go see Cal, go see Cal! More

Very happy!!! It never fails. They always make me happy. Recently bought a 2015 F150 Lariat. From Bruce, to Ed of sales. Randy from Sales. Jonn Perry and Ed's brot It never fails. They always make me happy. Recently bought a 2015 F150 Lariat. From Bruce, to Ed of sales. Randy from Sales. Jonn Perry and Ed's brother at their Finance department. What really makes me happy ALL THE TIME is the smile and the excellent service their service department provides. I feel they always know what I want and how to make me happy. Brook, Matt, and Miranda. The drivers know me by heart now especially Nikki. Of course, Chris of the Parts department. His smile makes the place feel very positive. I know it's hard to trust sales people sometime. This place has never failed me yet. I highly recommend it. The rock stars are Matt and Brook. More

Awful sales staff My husband and I were looking for a second vehicle. Since he has a car issued by his company for work, the second car needed to be practical for our f My husband and I were looking for a second vehicle. Since he has a car issued by his company for work, the second car needed to be practical for our family of four, but didn't need to be a high end luxury ride since we would only be driving it a few times a week. We had gone to nearly every branded and independent dealership in town, but despite Cal's negative reputation around town we decided to give it a go. Upon arriving on the lot we described our wishes, and our price point. The first SUV we were shown was very nice, and DOUBLE our price point. The next one we were shown was still nearly 150% of what we wanted to spend. The sales man told me that our payment was $xxx a month, and that was what he was shooting for. I told him we were looking for a price, not a monthly payment, because we will not be trading this car in in two years, we will be paying it off and driving it for a long time. I then said "it seems very deceptive to not have the prices or mileage on the vehicles". The salesman flippantly replies "that's what I'm here for" then TURNS HIS BACK ON US and walks away. As we return to our car he goes "well how much did you pay for that anyway", which despite being super rude, I told him anyway and added "but we paid cash for it" as a little FU. I would hazard a guess that we have better credit, and more money in savings than 90% of the people that walk into CW Ford. However, just because we can buy something very expensive, doesn't mean we want to. I was completely taken aback by how rudely we were treated. Even my husband, who is normally cool as a cucumber, was angry by the treatment we received. We wouldn't even buy a used Ford at another dealership after this experience because we would have to take it to CW Ford for servicing!! More