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Kendall Ford of Anchorage

Anchorage, AK

3.1
133 Reviews

1950 Gambell St

Anchorage, AK

99501

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Showing 133 reviews

January 26, 2019

More concerned with money than doing right by the customer *update- I called the general manager and when he returned my phone call, he also refused to honor the original deal. I test drove a used car and w More

by aij441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager, General manager
Jan 29, 2022 -

Kendall Ford of Anchorage responded

We are going through all of our unresponded reviews and realized that your review was never answered. We apologize for the inconvenience you had during your experience with us. If this is a matter you would still like to discuss, please contact us at your earliest convenience. Thank you, and again we apologize for the lack of response.

December 23, 2018

Careless staff My car had stopped working and was brought in to Kendall Ford of Anchorage on 12-18-2018, front desk told us they won't touch my car until 12/24. We w More

by Kat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who's the employee working on my car
October 04, 2018

This place will Rip you off !! I recently bought a Lincoln from here. I am sure I am not the only one saying that all the vehicles here are marked at least 10-12 k over its actual v More

by Honest_Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot his name.
May 15, 2018

Price gouging to the max They wanted $5000 over NADA retail for a vehicle that has some damage. Car Gurus says this vehicle is overpriced more than $12,000!! Not only that bu More

by Ford Guy
Recommend Dealer
No
Employees Worked With
Sales manager
May 01, 2018

Service dept Had appt for 8 am, Checked in at 7, first one in line for the day. As of 11 am the work on my vehicle has not been started. No information from servic More

by MH
Customer Service
Recommend Dealer
No
Employees Worked With
service dept
April 16, 2018

Terrible service department Service department I'm not impressed with. Please test things before you give the vehicle back to your customer. I don't have time to drive my car bac More

by eaeide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
March 14, 2018

Lousy Customer Service I bought Ford Edge, they are all nice during the sale, after the sale, you don’t get help anymore. I call after two months to find out about my regist More

by Josieislagac64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service and Sales
November 20, 2017

Vehicle purchase long distance I recently purchased a ford f150 from Kendall Ford, Anchorage Alaska. I live in Colorado. Sight unseen had the pleasure of Matt Feichtinger helping More

by cervis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Feichtinger
September 17, 2017

Honesty is the best policy, but it's also the right thing. When I went to Kendall Ford, I had my heart set on a car for which I had already pre-qualified with my bank. Salesman Andrew Hunt took me for a ride i More

by Dusty
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hunt
September 03, 2017

Awful sales experience, don't waste your time. Was looking for a new half-ton truck and contacted the Chevrolet, Ford, Chrysler and Toyota dealerships in town using their web contact forms. For ea More

by brandon haitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Hunt, Vineta Matautia
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