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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,634 Reviews
Call Service Center (786) 231-2222

3,634 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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November 03, 2021

Good service, but it took a week to fix the issue with my car. That’s too long. More

by JLR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2021

Took my car for a repair and was returned with Damaged lights. No response from the dealer More

by csolano4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. Please let us work with you on getting your vehicle fixed. Please feel free to include your name, contact details, and any areas of concern to social@kendalldcjr.com and we will be very happy to speak with you. Hope to hear from you soon.

November 03, 2021

The staff is remarkable courteous . You can trust in the service for your car. Never had a priblem. Congratulations. More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very good
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Nov 04, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Nov 04, 2021 -

maria responded

🚘👍

November 02, 2021

Paula Bean always make my experience wonderful and stress free. Thank you Paula , for the all that you do for me !! More

by AIRMCHUGH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
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Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2021

Great speedy service, the only issue I have is that I have not gotten my money back for a rental I got charged for More

by bzr148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F francisco
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Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Feel free to contact us regarding any reimbursement you have referenced. Have a great day!

November 02, 2021

If you are looking for great customer service, book your appointment with Paula Bean. She is the best! More

by silvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
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Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 02, 2021

Poor communication had to call several times to get information about my truck that was there for nearly a week. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lagares
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Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We do apologize for any inconvenience this may have caused you but we are here to help. If you have any ongoing concerns, feel free to provide your name, contact information, and nature of any concerns to social@kendalldcjr.com and we will be happy to have you speak with one of our team members. Thank you.

November 02, 2021

Felipe was so helpful and give me a rental car for as many days as they took fixing the car More

by giovannicastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe
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Nov 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 01, 2021

Great Experience!! The staff is very friendly and helpfull. They always take good care of me. More

by Chris Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony the Service director is great!!
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Nov 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 01, 2021

Malos servicio de todos hasta del encargado Miguel no tiene una forma normal con los clientes en forma discompuesta asia los cliente se que lo hace para defender los trabajadores pero por eso para mi es More

by Jose2020
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. We do apologize if you feel that you were not given the top-level customer service that you deserve. If you should have any ongoing concerns, please feel free to include your name, contact details, and any areas of concern to social@kendalldcjr.com and we will be very happy to speak with you. Hope to hear from you soon.

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