Kendall Dodge Chrysler Jeep Ram - Service Center

Great experience PEPE, the Assitant Services Manager has an excellent costumer service and I feel satisfied every time he assisted me. He tries to make the costumer PEPE, the Assitant Services Manager has an excellent costumer service and I feel satisfied every time he assisted me. He tries to make the costumer feel very comfortable and that is the reason I always come back. He is simply the best. More

Brandon Sanchez was very professional and helpful Again the service when buying my new Jeep Compass was excellent . I would recommend this dealer to all my friends and family. Would buy another car th Again the service when buying my new Jeep Compass was excellent . I would recommend this dealer to all my friends and family. Would buy another car there More

Quality in every aspect Walked in to do service on my charger SRT and started to look in the showroom. Kris Brandt immediately greeted me and saw how curious I was at the new Walked in to do service on my charger SRT and started to look in the showroom. Kris Brandt immediately greeted me and saw how curious I was at the newer models. Next thing you know, I’m sitting with Micheal Lopez and off with a new car I go. Incredible service and professionalism in how they treated me. No pressure at all just black or white details. I honestly wasn’t looking to buy another car but they made it so comfortable that I couldn’t walk away without buying a car. This place is family oriented which made it easy to walk in and feel like I was at home. Thank you guys for everything. More

dealership visit amazing staff, friendly people, helpful ,answered rightly the questions, the salesman guy excellent, really professional, all time ready to indicate amazing staff, friendly people, helpful ,answered rightly the questions, the salesman guy excellent, really professional, all time ready to indicate the options ,and show us how to handle the car new technologies More

Worst experience EVER..!! Two weeks after the 1st ever oil change on our new 2017 Jeep Cherokee, the oil ligh came up and we took our car staight to the same service depatrment Two weeks after the 1st ever oil change on our new 2017 Jeep Cherokee, the oil ligh came up and we took our car staight to the same service depatrment. They had let loose the oil filter and we lost the oil...!! After assuring there was no damage to tje engine, they proceeded to change the filter and get new oil .....and WE WERE CHARGED FOR IT. Decieve and lies. Please keep away from this place. More

Thanks Miguel Obregon Quiero hacer saber la importancia del buen servicio y preocupacion del Señor Miguel Obregon por este cliente, que ante un problema con el carro en un Quiero hacer saber la importancia del buen servicio y preocupacion del Señor Miguel Obregon por este cliente, que ante un problema con el carro en un pequeño pueblo y sin acceso a nada, ayudo a solucionar telefonicamente mi problema. A diferencia del Señor Barcelo quien me vendio el carro y despues de solicitarle tips para solucionar el problema del carro nunca me llamo y ademas le envie posteriormente un mensaje al cual el respondio que mi mensaje era hipocrita. Mi nombre es Jorge Barrueto y e comprado dos carros en Kendall Dodge y creo que es necesario hacer notar lo bueno, pero tambien lo malo. Muchas gracias MIGUEL OBREGON. More

I am happy with deal with you I went to dealer for an issue in my 2014 Cherokee and received good service, but indeed I was looking far for a new one and got assistance from Mike B I went to dealer for an issue in my 2014 Cherokee and received good service, but indeed I was looking far for a new one and got assistance from Mike Barcelo, my first one seller,as result my wife and me are very pleasure with the deal that he made for us to get a new brand 2018 Cheroke. We love JEEP! More

customer service is awful!!! scheduled an appointment for a recall on my 2016 Sahara. The recall says it takes around two hours to complete. when i got there Carlos (service rep) scheduled an appointment for a recall on my 2016 Sahara. The recall says it takes around two hours to complete. when i got there Carlos (service rep) tells me that it will take two hours once it gets to the mechanic but that they are so backed up and he can not give me a time frame on when my vehicle can be ready for pick up. I asked him if he had a loaner program and he said no. It felt like he was doing me a favor by being there. Did not offer me any alternatives just very poor customer service neither did Tony (MANAGER) I called Dadeland Jeep and was given a 3 hour time frame and given a rental. don't waste your time with them. More

Pisspour service at two Dodge dealers Took my 2009 Dodge ram with transmission problem was told the trans needed to b rebuilt took two months when I got it back had the same problem I took Took my 2009 Dodge ram with transmission problem was told the trans needed to b rebuilt took two months when I got it back had the same problem I took it there for was told now the problem was electrical which was not covered under my warranty so they wanted me to pay four hundred dollars for a diagnosis never go there again and this was after I had the trans rebuilt at Duncan Dodge in key West no faith in Dodge dealers anymore More

Excellent service and honest price We had to take our ram truck because of a check engine light, we had planned a road trip and Pepe went above and beyond to help us, he made sure we c We had to take our ram truck because of a check engine light, we had planned a road trip and Pepe went above and beyond to help us, he made sure we could get our truck back for our trip, also explained very throughly the charges. Definitely will come back aynd won't even bother checking w other dealers, the charges were accurate and the service second to none!!! More