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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,976 Reviews

2,976 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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August 18, 2021

Great dealer, busy as most companies, but they take care of customer's needs. Service Advisors are friendly, however they always look the best way to improve their customer relationship experience. More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 18, 2021

Service is usually on point, although this time around I didn't not get any call updating me on the first day. Thankfully they provided a free rental car so I had a ride to get back home, etc. Glad they did More

by DMOURE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Bean, Carlos Blanco
August 18, 2021

Great Service from the Service Advicer Shauna Davis. She had me in and out. Gave me all the recommendations for my vehicle.. I was out in less time then anticipated. More

by jpops73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis. 5 stars hands down. Such an excellent experience
Jan 06, 2022 -

jpops73 responded

Jose Lopez was my service Advisor, He was so on point. he kept giving me updates status on my car every day.. He was very patient with me always explaining everything being done to my car.. Excellent Service advicer..

Jan 06, 2022 -

jpops73 responded

Excellent Service at kendall Dodge.. My last service advicer was Jose Lopez.. He was the best. Thank you

Jan 06, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2021

Service adviser was great listened to the issues I was having with my jeep. Stayed in contact with me through out the process and jeep issues seems to be resolved as of today it has not occurred again More

by dejesusrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruiz, Jorge
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 17, 2021

One of the best customer service skills I've seen.... Totally happy with the buying experience and the service department personnel .. totally so helpful and very caring More

by gatorsfan305
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Pasvic
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

My car is still having operating issues, as a matter a fact more than before, can’t understand why more I’m having more issues than before. More

by BABYISIS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

August 16, 2021

Great customer service and fantastic dealership. I would absolutely recommend to everyone I know. Had a great experience with Alberto our salesperson. Went over every feature of the car and helped my wife s More

by JAVIER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rodrigues, Chris Brant
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 16, 2021

Best service in any other dealership! Would highly recommend to all my friends and family. Keep up the excellent work! I’ll definitely be back! More

by jennifersuarez426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 16, 2021

Best service than any other dealership you have an excellent service team starting with your manager Miguel! Always ready to do his best to make sure that all my needs with my Jeep are met. George Rui More

by Armando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Miguel, Service Representative George, Head of the Mechanics department
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 14, 2021

When scheduling a service, customers should be told an expectation of how long a fix would take. Without a good warranty it would break wallet More

by CUADRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.

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