Kendall Dodge Chrysler Jeep Ram - Service Center

I took my vehicle for a oil change service, and I was told my vehicle will be ready in about 1 hour and a half. I was there for 3 hours! The service advisor told me after about 2 and a half hours of been told my vehicle will be ready in about 1 hour and a half. I was there for 3 hours! The service advisor told me after about 2 and a half hours of been waiting that if I wanted to leave and come back another day. He’s excused… “We are too busy…” More

The service advisor was prompt, courteous, and knowledgeable. I was called and given updates on the progress of the repair, and that’s all one can ask of a service department. knowledgeable. I was called and given updates on the progress of the repair, and that’s all one can ask of a service department. More

Took my car for a simple fix, got it back a month later. Terrible Service Terrible Service More

Great customer service. Shauna helped answer all my questions and get my car serviced. Everything went smoothly. questions and get my car serviced. Everything went smoothly. More

I had a great experience , was in and out in around and hour and would like to compliment Paula my service adviser , she was very professional and on top of things! hour and would like to compliment Paula my service adviser , she was very professional and on top of things! More

Felicitaciones por el trato y la reparation de mi auto que quedo muy bien No tengo quejas y lo recomiendo a todad las personas Gracias que quedo muy bien No tengo quejas y lo recomiendo a todad las personas Gracias More

Great customer service, Mrs. Veronica was checking on me knowing that I was there waiting for a long time. knowing that I was there waiting for a long time. More

Amazing staff, very friendly and super professional. Excellent service, very fast and accurate. Was very pleased Excellent service, very fast and accurate. Was very pleased More

The experience has vastly improved since I've been coming to KDCJR. The past two times I've been in for service have been really great. Immediately I was greeted by Paula with a warm and friendly good mornin to KDCJR. The past two times I've been in for service have been really great. Immediately I was greeted by Paula with a warm and friendly good morning. She recognized me from previous visits over the years and she made sure I felt welcomed. Then when I met with Christian he listened to my concerns about the vehicle. He had all the vehicle information at his finger tips and made some suggestions and recommendations. He was clear about how long the service might take and made sure I was set up in a rental car. He gave me his personal contact information and gave me updates about the service. When I came back to pick up the car he saw me and made sure my car was pulled up and that I was checked out in a timely fashion. I can tell that there is an effort to improve customer service and it shows. More

I was very pleased with the services that was given to me by Kendall Dodge. by Kendall Dodge. More