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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,977 Reviews
Call Service Center (786) 231-2222

2,977 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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October 22, 2021

I took my truck to the Kendall dodge service location. I was pleased to see how professional they were. They had great communication with me at all times. More

by alexaoc7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
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Oct 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 22, 2021

Me regresaron el jeep de garantía con una alerta de engine service y lo deje 15 días para que me lo revisaran bien More

by RODRIGUEZLUIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Lopez
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Oct 23, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with information about your service issue. I hope you were able to discuss this matter with one of our service technicians or managers while on-site during the service of your vehicle. If you were not able to obtain answers to your questions or complete the service on your vehicle, please feel free to provide your name, contact information and any questions to social@kendalldcjr.com and we will have a team member speak with you directly to come to a resolution. Hope to hear from you soon.

October 21, 2021

Paola was extremely helpful and professional. Explained the importance of the recommended services for my vehicle. She is the reason I still go to your dealership. She is outstanding! More

by PBRENES25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paola
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Oct 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 20, 2021

I feel very confortable with all employees working in this dealership because the attention is excellent More

by Carlos e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos,Victor
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Oct 21, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 19, 2021

Service has definitely improved over the past few years. Everyone was very nice and professional. More

by jensworld73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 19, 2021

On Friday of last week I was at the deeler sw 137 ave to do an oil change service, I arrived at 8:20 a.m. and I had to take the car at 11:00 a.m. without service, a procedure is not followed. Arrival is for More

by kendeysanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to bring this to our attention. We know how valuable your time is and would like to apologize for any inconvenience that you have experienced recently. Please allow us to work with you to turn this situation around. If you can include your name, contact information, and any areas of concern to social@kendalldcjr.com, we will have a team member speak with you directly to help. Hope to hear from you soon.

October 18, 2021

This dealership staff members are all do not care...#scamer#lies#over charge. The only good service is when your buying a car and the still xxxx you on that. More

by shorn2940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager of service suck xxx
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Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We are very sorry that you feel you had an unfavorable experience with us recently. We always pride ourselves with making sure the customer is met with courtesy and their service is efficient. If we have failed to meet your expectations in any way, please let us know and together we can make it right. Please include your contact information to social@kendalldcjr.com so we can have a team member speak with you directly to resolve any issues. Hope to hear from you soon.

October 18, 2021

The customer service at this establishment is much more than excellent. Thank you for your care. More

by CAPPAREJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
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Oct 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 16, 2021

As always amazing service from beginning to end. Service is reliable and efficient. Ver pleased with all staff members. More

by vazquez.ulises7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2021

Everything was as says per the agent in time matter. Agent was very kind and gentle. More

by Yoandy Yera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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