Back

Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,977 Reviews

2,977 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

Sort by
October 29, 2021

Fast service. From the moment I arrived everyone was professional. I didn’t have to wait long for my car to be ready. More

by VERAFERNANDEZ1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shauna Davis, P. Echevarria
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 29, 2021

I really appreciate the service. Everything was so easy. Everyone was very helpful and nice More

by cnonner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 29, 2021

this dealership is the best I left the one on us-1 in palmetto bay area to come here my service writer was Paula Bean. now its jorge in the oil change area both great people. More

by DAISIANE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula bean service and jorge in œil change
Oct 29, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 27, 2021

Mr Lopez was very helpful & the most professional! He suggested the very best service contract for me. More

by arlenetg38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Lopez
Oct 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 27, 2021

It was an amazing expirence everything was great the staff was super patient and helpful More

by orlandosuarez37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 26, 2021

Staff was very helpful, friendly, attentive and knowledgeable. Service was done quickly. Paula was great More

by Robvillanueva1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 26, 2021

Lack of communication and poor work ethic. I received my vehicle with some of the same damages I had advised them about on my initial drop off. I haven’t had my vehicle in a total of a month and a half. The More

by BACMUSTANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo from the service department
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with feedback. We know how valuable your time is and we apologize for any inconvenience this situation has caused you. We are here for anything that you need and can help answer any questions you have about the completion of your vehicle's service. As we would like to speak with you regarding this matter, please include your name and contact information to social@kendalldcjr.com so we can have our executive leadership reach out as soon as possible. Hope to hear from you soon.

October 26, 2021

Took my vehicle in to service to change the oil before a big road trip (which I told my rapid advisor) when I got the truck back the oil had not been changed as the decal stated that I should return for my More

by orly2185
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. We do apologize for any oversight on your vehicle's recent service with us. As we strive for 100% satisfaction, please let us continue to work with you to make this situation right. If you include your name and contact information, we will have our executive leadership reach out to you and ensure you are fully satisfied. Hope to hear from you soon.

October 26, 2021

Great dealership, outstanding customer service and dependable work. Quick in and out for oil change and tire rotation. GM and staff are very personable and professional . More

by REGULLSEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado, Ulysses, Ms Bean
Oct 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 23, 2021

Anthony and Miguel have assembled some true professionals in the Service department. I feel like a VIP every time I stop in for service on my Renegade and Gladiator. More

by Linemaster1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Bean
Oct 23, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

...
283
...