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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,977 Reviews

2,977 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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November 10, 2021

Amazing service and friendly staff, Paola is very professional and always willing to help we are very grateful for her More

by Denisay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paola
Nov 11, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 05, 2021

Very friendly and attentive. Explained everything, and keep me I. The loop of the repair More

by AUXICSANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 05, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 05, 2021

I have been going to this dealership for service since 2012 and they are very attentive. More

by thaniapetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Nov 06, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

November 03, 2021

Good service, but it took a week to fix the issue with my car. That’s too long. More

by JLR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

November 03, 2021

Took my car for a repair and was returned with Damaged lights. No response from the dealer More

by csolano4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with your feedback. Please let us work with you on getting your vehicle fixed. Please feel free to include your name, contact details, and any areas of concern to social@kendalldcjr.com and we will be very happy to speak with you. Hope to hear from you soon.

November 03, 2021

The staff is remarkable courteous . You can trust in the service for your car. Never had a priblem. Congratulations. More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very good
Nov 04, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

Nov 04, 2021 -

maria responded

🚘👍

November 02, 2021

Paula Bean always make my experience wonderful and stress free. Thank you Paula , for the all that you do for me !! More

by AIRMCHUGH23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 02, 2021

Great speedy service, the only issue I have is that I have not gotten my money back for a rental I got charged for More

by bzr148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F francisco
Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Feel free to contact us regarding any reimbursement you have referenced. Have a great day!

November 02, 2021

If you are looking for great customer service, book your appointment with Paula Bean. She is the best! More

by silvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 02, 2021

Poor communication had to call several times to get information about my truck that was there for nearly a week. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lagares
Nov 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We do apologize for any inconvenience this may have caused you but we are here to help. If you have any ongoing concerns, feel free to provide your name, contact information, and nature of any concerns to social@kendalldcjr.com and we will be happy to have you speak with one of our team members. Thank you.

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